Field Clinical Specialist - Chicago

EBR Systems, Inc.•Chicago, IL

36d•$120,000 - $170,000•Remote

About The Position

EBR Systems is hiring a Field Clinical Specialist to provide clinical, technical, and educational support for the safe and effective use of its leadless left ventricular Cardiac Resynchronization Therapy (CRT) devices. The specialist works with physicians, electrophysiology lab staff, research coordinators, and other healthcare professionals to provide product training, procedural guidance, and ongoing support that contributes to patient outcomes and company goals. This is a remote, field-based position. Candidates must live within the assigned territory, preferably in Chicago, and within one hour of a major commercial airport. The role requires travel approximately 80% of the time, including frequent travel to healthcare facilities and possible travel to industry events and EBR offices. Travel may include weekends, overnights, and international destinations. The position combines procedural support, site and customer relationship management, clinician education, feedback collection, and compliance documentation. The specialist also collaborates with engineering and product development teams to share insights that may inform device improvements and future innovations. The position requires a valid driver’s license and the ability to meet the described physical demands, including standing, walking, sitting, bending, reaching, and lifting up to 20 pounds. EBR Systems describes its culture as collaborative and transparent, with career growth opportunities in a fast-moving startup. Compensation includes a stated base salary range of $120,000–$170,000; additional compensation may include bonuses and equity. The company also offers a comprehensive benefits package.

Requirements

Relevant field clinical support, clinical engineering, or similar clinical experience in the medical device industry, together with one of the listed education-and-experience combinations: high school diploma plus 11 years of relevant experience; associate degree plus 9 years; bachelor’s degree plus 7 years; or advanced degree plus 5 years.
Proficiency with CRM software, Microsoft Office applications, virtual meeting tools, and project management tools.
Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
Ability to communicate complex clinical concepts, train diverse audiences, and work effectively in interventional cardiac procedure settings.
Familiarity with cardiac imaging and hospital decision-making processes.
Strong communication, negotiation, and presentation skills, including the ability to influence the target audience.
Ability to develop physician champions and navigate complex account environments.
Willingness to travel approximately 80% to healthcare facilities, industry events, and EBR offices; travel may include weekends, overnight stays, and international travel.
Valid driver’s license and compliance with applicable driving and state regulations.
Ability to stand, walk, sit, talk, hear, use hands to handle objects or controls, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.
Vision abilities including close vision, distance vision, depth perception, color vision, and the ability to adjust focus.
Ability to tolerate extended periods of sitting and/or standing, visual monitoring, and moderate noise levels.

Responsibilities

Provide on-site clinical assistance and technical expertise during leadless LV therapy procedures.
Identify suitable patients, support adherence to best practices, and troubleshoot devices as needed.
Assist with pre-procedure planning and post-procedure follow-up to address clinical or technical issues.
Provide training sessions, presentations, and hands-on demonstrations for healthcare professionals.
Guide users through imaging modalities, procedure workflows, and evolving product features.
Build and maintain relationships with physicians, research coordinators, and clinical teams.
Serve as the primary contact for assigned sites, supporting device utilization, procedural planning, and logistics.
Provide ongoing support and resources to help physicians meet clinical and operational goals.
Develop and deliver educational materials, including models, simulations, and in-service programs.
Ensure healthcare teams understand device functionality, procedural techniques, and clinical data interpretation.
Gather feedback about device performance, procedural efficiency, and patient outcomes.
Use systematic feedback methods such as surveys, interviews, and focus groups; analyze results for trends, improvement areas, and innovation opportunities.
Collaborate with engineering and product development teams to inform product enhancements and future innovations.
Ensure clinical activities comply with regulatory requirements, company policies, compliance standards, and ethical guidelines.
Maintain accurate documentation and records.
Secure and maintain vendor credentials required by healthcare facilities for access and client support.
Perform other duties as assigned.