Field Clinical Specialist - Kansas City or St. Louis

EBR Systems, Inc.•Chicago, IL

8d•$120,000 - $170,000•Remote

About The Position

EBR Systems is hiring a Field Clinical Specialist to provide clinical, technical, and educational support for the safe and effective use of its leadless left ventricular cardiac resynchronization therapy devices. The role works closely with physicians, electrophysiology lab staff, and other healthcare professionals to deliver product training, procedural guidance, and ongoing support that contribute to patient outcomes and company goals. This is a remote, field-based role. Candidates must reside within the assigned territory, preferably in Kansas City or St. Louis, and within one hour of a major commercial airport. The position requires travel approximately 80% of the time, including frequent visits to healthcare facilities and possible industry events, EBR offices, weekends, overnight stays, and international travel.

Requirements

Relevant field clinical support, clinical engineering, or similar clinical experience within the medical device industry, and one of the following: high school diploma plus 11 years of relevant experience; associate degree plus 9 years; bachelor's degree plus 7 years; or advanced degree plus 5 years.
Proficiency with CRM software, Microsoft Office applications, virtual meeting tools, and project management tools.
Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
Ability to communicate complex clinical concepts, train diverse audiences, and work effectively in interventional cardiac procedure settings.
Familiarity with cardiac imaging and hospital decision-making processes.
Strong communication, negotiation, and presentation skills, including the ability to influence the target audience.
Ability to develop physician champions and navigate complex account environments.
Willingness to travel approximately 80% of the time, including possible weekend, overnight, and international travel.
Valid driver's license and compliance with applicable driving and state regulations.
Ability to stand, walk, sit, talk, hear, use hands to handle objects or controls, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.
Ability to meet the role's vision requirements, including close and distance vision, depth and color perception, and focus adjustment.
Ability to tolerate extended periods of sitting or standing, visual monitoring, and moderate noise levels.
Must reside within the assigned territory and within one hour of a major commercial airport.

Responsibilities

Provide on-site clinical assistance and technical expertise during leadless LV therapy procedures.
Identify suitable patients, promote adherence to best practices, and troubleshoot devices as needed.
Assist with pre-procedure planning and post-procedure follow-up to address technical or clinical issues.
Provide training sessions, presentations, and hands-on demonstrations for healthcare professionals.
Guide users through imaging modalities, procedure workflows, and evolving product features.
Build and maintain relationships with physicians, research coordinators, and clinical teams.
Serve as the primary contact for assigned sites, supporting device utilization, procedural planning, and logistics.
Provide ongoing support and resources to help physicians meet clinical and operational goals.
Develop and deliver educational materials, models, simulations, and in-service programs.
Ensure clinical teams understand device functionality, procedural techniques, and clinical data interpretation.
Collect feedback on device performance, procedural efficiency, and patient outcomes using methods such as surveys, interviews, and focus groups.
Analyze feedback to identify trends, improvement areas, and opportunities for innovation.
Collaborate with engineering and product development teams to inform product enhancements and future innovations.
Ensure clinical activities comply with regulatory requirements, company policies, compliance standards, and ethical guidelines.
Maintain accurate documentation and records.
Secure and maintain vendor credentials required by healthcare facilities for access and client support.
Perform other duties as assigned.