Field Clinical Specialist, Charleston- Transcatheter Heart Valve

Edwards Lifesciences • Charleston, SC

1d

About The Position

The Field Clinical Specialist supports Edwards’ Transcatheter Heart Valve (THV) business by training clinical professionals and helping hospital sites become independent in procedures, product preparation, and device support. Following an extensive training program, the specialist becomes a subject matter expert in THV technology and travels frequently throughout an assigned territory to train customers and support clinical cases.

The role involves clinical education, case planning and management, device preparation, and support during THV procedures. The specialist collaborates with Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education, as well as clinicians, Territory Managers, proctors, and sales teams, to promote product use, develop clinical champions, and help deliver positive patient outcomes.

Requirements

• Associate degree or equivalent in nursing or a related field, or equivalent work experience based on Edwards criteria.
• At least five years of previous related medical device, THV/TAVR, Cath Lab, or clinical experience in an acute care environment, or equivalent work experience based on Edwards criteria.
• Valid driver's license with a clean driving record.

Nice To Haves

• Previous experience with education and training in a clinical setting.
• Clinical skills in cardiac surgery or interventional cardiology; candidates with other relevant medical device clinical sales support experience will also be considered.
• Sales skills including drive and self-motivation, strong interpersonal and communication skills, ability to plan, organize, close, and deliver, and capacity to work autonomously.
• Ability to travel extensively (approximately 60–70%) and flexibility to move between technical and sales responsibilities.
• Medical training at the technician or nurse level.
• Excellent interpersonal skills and ability to build relationships with cardiologists, support staff, sales teams, and internal colleagues.
• Entrepreneurial spirit, competitive drive, and a strong work ethic.
• Initiative, follow-through, collaboration across functions, and willingness to extend the role beyond stated Clinical Specialist requirements.

Responsibilities

• Work independently in valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management, and clinical education programs.
• Implement sales and educational materials for clinicians and validate software and hardware updates in the field.
• Plan and implement growth strategies within focused accounts in partnership with Sales Management.
• Develop clinical champions among current and potential customers to advocate for THV products.
• Collaborate with clinicians to provide training and educational materials that drive use of the Edwards THV product portfolio.
• Educate physicians and staff to achieve proficiency in THV procedures and support positive patient outcomes.
• Attend implants, prepare devices, and crimp Sapien valves for assigned cases; support physicians during THV procedures and manage the complaint-handling process as needed.
• Support cases outside the assigned region as needed.
• Partner with Territory Managers to develop appropriate site selection criteria.
• Partner with proctors and the sales organization to plan and implement physician and support-staff training.
• Collaborate with Territory Managers on THV therapy awareness programs.
• Assist in developing the THV procedure in Cardiology and Surgery.

Benefits

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address the diverse individual needs of employees and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree