Associate Specialist, Sales Programs-- Transcatheter Heart Valve

Edwards Lifesciences • Irvine, CA

4d

About The Position

The Associate Specialist, Sales Programs supports Transcatheter Heart Valve (THV) Capacity Solutions, Provider Education & Outreach programs. The role provides day-to-day administrative and logistical coordination across multiple programs, including participant travel, meetings and events, communications, documentation, budgets, invoices, and payments. It serves as a primary administrative contact for healthcare professionals (HCPs) and field teams and coordinates with vendors, venues, and internal partners to keep program activities on track.

The position requires managing competing activities and deadlines, maintaining accurate program records, supporting SOWs and purchase requests in Coupa and other Edwards systems, and ensuring program activities follow applicable compliance requirements. The associate also helps improve processes, trackers, templates, and tools. Other incidental duties may be assigned.

Requirements

• Bachelor's degree in a related field, or equivalent work experience based on Edwards criteria.
• One year of previous analytical experience, including spreadsheets, database management systems, and word processing, or equivalent work experience based on Edwards criteria.
• Good computer skills in the MS Office Suite.
• Good written and verbal communication skills and interpersonal relationship skills.
• Good problem-solving, organizational, analytical, and critical-thinking skills.
• Good knowledge and understanding of sales programs.
• Good knowledge of business acumen.
• Knowledge of and adherence to Edwards Compliance, Legal, and Regulatory Guidelines.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels.
• Ability to manage competing priorities in a fast-paced environment.
• Adhere to company rules and requirements, including pandemic protocols and Environmental Health & Safety rules, and take adequate control measures to prevent injuries and protect the environment and prevent pollution within the employee’s span of influence or control.

Responsibilities

• Assist with coordination and execution of Capacity Solutions, Provider Education & Outreach programs.
• Provide day-to-day administrative and logistical support across multiple programs, activities, deadlines, and requirements.
• Coordinate HCP and participant travel, including flights, hotels, car services, and timely communication of itinerary details or changes.
• Coordinate meeting and event logistics, including researching and booking venues, catering, meeting space, and transportation.
• Serve as an administrative contact for HCPs and field teams, communicating about travel, schedules, documentation, program details, and logistical changes.
• Help HCPs complete required profiles, documentation, and payment information in Edwards systems.
• Support HCP and vendor payment processes by processing and tracking invoices, following up on outstanding items, and resolving payment issues with internal partners.
• Create and maintain program budget trackers, monitor planned and actual expenses, and track invoices and payments.
• Support Statements of Work, purchase requests, documentation, and approvals in Coupa and other applicable Edwards systems.
• Develop working knowledge of Edwards compliance guidelines, policies, and processes, and ensure program activities, HCP interactions, documentation, travel, and payments meet established requirements.
• Maintain program records, trackers, documentation, participant information, and administrative materials.
• Assist with program communications and materials, including emails, schedules, participant information, training communications, and digital or printed materials.
• Coordinate with HCPs, field teams, vendors, venues, and internal partners to gather information and follow up on outstanding items.
• Manage multiple programs and priorities simultaneously, including travel arrangements, invoice processing, and venue research.
• Proactively identify missing information, deadlines, payment issues, and logistical needs, and follow up with appropriate individuals.
• Provide professional, responsive, customer-focused communication to HCPs, field teams, vendors, and internal stakeholders.
• Assist with improving administrative processes, trackers, templates, and tools.
• Perform other incidental duties as assigned.

Benefits

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address employees’ and their families’ diverse individual needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level