Associate Specialist, Sales Programs-- Transcatheter Heart Valve

Edwards Lifesciences•Irvine, CA
•$59,000 - $83,000

About The Position

The Associate Specialist, Sales Programs supports the coordination and execution of Capacity Solutions, Provider Education & Outreach programs within Edwards Lifesciences’ Transcatheter Heart Valve business unit. The role provides day-to-day administrative and logistical support across multiple programs, coordinating participant travel, meetings, venues, communications, documentation, invoices, payments, and program budgets. It serves as an administrative contact for healthcare professionals (HCPs), field teams, vendors, venues, and internal partners, helping ensure program activities meet established compliance requirements and remain on schedule. The position also maintains program records and trackers and assists with improving administrative processes and tools. The California base pay range is $59,000–$83,000 for highly experienced candidates. Pay depends on factors such as qualifications, education, and prior experience. Competitive salaries, performance-based incentives, and a variety of benefits programs are offered.

Requirements

  • Bachelor’s degree in a related field and one year of previous analytical experience, including spreadsheets, database management systems, and word processing; or equivalent work experience based on Edwards criteria.

Nice To Haves

  • Good computer skills in the MS Office Suite.
  • Good written and verbal communication and interpersonal relationship skills.
  • Good problem-solving, organizational, analytical, and critical-thinking skills.
  • Good knowledge and understanding of sales programs.
  • Good knowledge of business acumen.
  • Knowledge of and adherence to Edwards Compliance, Legal, and Regulatory Guidelines.
  • Strict attention to detail.
  • Ability to interact professionally with all organizational levels.
  • Ability to manage competing priorities in a fast-paced environment.
  • Adherence to company rules and requirements, including pandemic protocols and Environmental Health & Safety rules, and taking adequate control measures to prevent injuries, protect the environment, and prevent pollution within the employee’s span of influence or control.

Responsibilities

  • Assist with the coordination and execution of Capacity Solutions, Provider Education & Outreach programs.
  • Provide day-to-day administrative and logistical support across multiple programs, managing activities, deadlines, and requirements simultaneously.
  • Coordinate HCP and participant travel, including flights, hotels, car services, itineraries, and schedule changes.
  • Coordinate meeting and event logistics, including venues, catering, meeting space, transportation, and other event needs.
  • Serve as an administrative contact for HCPs and field teams, communicating about travel, schedules, documentation, program details, and logistical changes.
  • Help HCPs establish and complete required profiles, documentation, and payment information in Edwards systems.
  • Support HCP and vendor payment processes by processing and tracking invoices, following up on outstanding items, and resolving payment issues with internal partners.
  • Create and maintain program budget trackers, monitor planned and actual expenses, and track invoices and payments.
  • Support Statements of Work, purchase requests, documentation, and approvals in Coupa and other Edwards systems.
  • Learn and follow Edwards compliance guidelines, policies, and processes for program activities, HCP interactions, documentation, travel, and payments.
  • Maintain accurate program records, trackers, documentation, participant information, and administrative materials.
  • Assist with program communications and materials, including emails, schedules, participant information, training communications, and digital or printed materials.
  • Coordinate with HCPs, field teams, vendors, venues, and internal partners to gather information and keep program activities on track.
  • Multitask across multiple programs and priorities.
  • Identify missing information, deadlines, payment issues, and logistical needs, and follow up with appropriate individuals.
  • Communicate professionally and responsively with HCPs, field teams, vendors, and internal stakeholders.
  • Assist with improving administrative processes, trackers, templates, and tools.
  • Perform other incidental duties as assigned.

Benefits

  • Competitive salaries
  • Performance-based incentives
  • A wide variety of benefits programs to address the diverse individual needs of employees and their families
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