Field Claims Supervisor (Western Kentucky)
About The Position
At Farmers Mutual Hail (FMH), the Field Claims Supervisor manages and supervises crop adjusters and their claims activity, helping deliver farm insurance solutions to America’s farmers. The position is under the direct supervision of the AVP of Field Claims for the Western Great Lakes. Because the role requires extensive travel, the successful candidate must be located in Western Kentucky or Southern Indiana. The supervisor works with the supervisor to manage claims, audit losses, and monitor adjuster staffing and claims processing in the assigned territory. The role also handles Crop Hail and Multi-Peril Crop Insurance (MPCI) claims, conducts assigned compliance audits and Quality Control reviews, and performs field reviews for Crop Hail claims with indemnities exceeding $60,000. The position is not eligible for work-authorization sponsorship.
Requirements
- At least 5 years of crop insurance adjusting and claims experience, with an agriculture background preferred.
- High school diploma required.
- Proficiency in Microsoft Word, Outlook, and Excel.
- Successful completion of NCIS training.
- Maintain CAPP and PFTS Tier 1 Certifications.
- Ability to deliver presentations to small and large groups.
- Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to handle a heavy workload and work long hours during claims season.
- Extensive work travel is required.
- Must be located in Western Kentucky or Southern Indiana.
- Must maintain a valid driver’s license, a clean MVR, and own a vehicle.
- Must be able to climb heights exceeding 10 feet, walk more than ¼ mile over uneven terrain, and stand without rest for more than one hour.
- Must be available for all company-mandated training events and conferences and able to travel for work for periods exceeding 24 hours.
Nice To Haves
- Associate’s and/or bachelor’s degree in business or an agriculture-related field.
- Some supervisory experience.
Responsibilities
- Manage claims, audit losses, and monitor adjuster workforce and claims processing within the assigned territory, along with the supervisor.
- Manage compliance audits and Quality Control reviews as assigned by the Claims department.
- Perform field reviews for Crop Hail claims with indemnities exceeding $60,000.
- Attend yearly career fairs to identify prospects for adjuster roles and promote the company and its work culture.
- Work Crop Hail and Multi-Peril Crop Insurance (MPCI) claims.
- Perform proficiency evaluations for Crop Hail and MPCI adjusters under the supervision of the Regional Claims Manager.
- Attend all company-mandated training events and conferences.
- Travel for work-related reasons, including periods exceeding 24 hours.
Benefits
- Competitive salary and bonuses.
- Medical, dental, and vision plans.
- 401(k) plan with a generous company match.
- Paid parental leave and caregiver leave.
- Company-provided vehicle and cell phone, and paid travel expenses.
- Employee appreciation events.
- Employee Assistance Program (EAP) for employee and family support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
