Field Claims Adjuster - Auto Damage - Citrus Heights, CA

Military Spouse Corporate Career Network•Citrus Heights, CA

2d•Onsite

About The Position

Progressive is hiring an auto damage claims adjuster to serve as the customer point of contact and direct decisions about the vehicle repair process from beginning to end. The adjuster manages an individual claim inventory independently and works with body shops and other parties to negotiate repair pricing and assess liability. This is a field position with access to a company car and frequent driving within an assigned geographical area. Adjusters may cover assignments outside their assigned area and may occasionally be required to report to an office. Candidates must reside in the Roseville, Folsom, Citrus Heights, Fair Oaks, Antelope, or Rancho Cordova, California area.

Requirements

At least four years of relevant work experience, including one year of appraisal/estimating or insurance experience; or an associate degree and at least three years of relevant work experience, including one year of appraisal/estimating or insurance experience; or a bachelor's degree and at least one year of appraisal/estimating or insurance experience.
Valid driver's license and auto insurance, and compliance with Progressive's driving standards and policies.
Candidates must reside within the Roseville, Folsom, Citrus Heights, Fair Oaks, Antelope, or Rancho Cordova, California area.

Nice To Haves

Extensive estimating experience.
Leadership and conflict-management skills, strong attention to detail, and a passion for excellent customer service.

Responsibilities

Complete vehicle inspections, write estimates, determine total-loss evaluations, and set clear expectations and timelines.
Negotiate the repair process with body shops.
Document claim information and make decisions consistent with claims standards and local laws.
Evaluate and handle claim payments and resolve claims without payments.
Review and determine the validity of supplement requests.

Benefits

401(k) with dollar-for-dollar company match up to 6%.
Medical, dental, and vision coverage, including free preventative care.
Wellness and mental health programs.
Health care flexible spending accounts, health savings accounts, and life insurance.
Paid time off, including volunteer time off.
Paid and unpaid sick leave where applicable, as well as short- and long-term disability.
Parental and family leave; military leave and pay.
Diverse, inclusive, and welcoming culture with Employee Resource Groups.
Career development and tuition assistance.
Annual cash incentive payment of up to 16% of eligible earnings based on company performance.