Field Auto Claims Adjuster - Greensboro

Allstate • Greensboro, NC

4d • Onsite

About The Position

National General, an Allstate company, is hiring a Field Auto Claims Adjuster to evaluate first- and third-party material damage claims and guide them toward appropriate resolution. The role uses knowledge of regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals to develop and review damage estimates, negotiate settlements, document claim activity, and make payments within the adjuster’s authority. The position builds relationships with internal and external customers and supports claims across Greensboro, Burlington, Sanford, Salisbury, and surrounding areas in North Carolina. It is field-based and requires the employee to live within reasonable proximity to the assigned territory and travel locally for in-person claim inspections. The employee may be required to attend two weeks of in-person training at the company’s Dallas, Texas office. The job has no supervisory duties. Compensation varies by level: Field Adjuster Analyst III, $21.20–$34.69 per hour; Field Adjuster Cons I, $26.49–$40.99 per hour; Field Adjuster Cons II, $28.03–$43.70 per hour; and Field Adjuster Sr. Cons I, $35.82–$50.24 per hour. Compensation depends on experience and qualifications, and total compensation may include incentive pay if applicable.

Requirements

• Live within reasonable proximity to the assigned North Carolina territory.
• Be comfortable with regular local travel and in-person claim inspections.
• Use estimating fundamentals to create or audit damage estimates.
• Understand policy coverage, regulatory requirements, and fair claims practices.
• Possess authorization to work in the United States; the company does not sponsor work visas.

Nice To Haves

• Two or more years of experience (preferred).

Responsibilities

• Create or audit estimates for first- and third-party material damage losses of all severities.
• Apply knowledge of company policy types to claims.
• Negotiate settlements, make settlement payments, and document activities in complex files across multiple lines.
• Review regulatory compliance and fair claims practices to evaluate settlement alternatives and decide on the best option.
• Build relationships with internal and external customers across multiple lines.
• Conduct in-person claim inspections throughout the assigned territory.

Benefits

• A comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse.
• Eligible employees working from home receive a monthly connectivity reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed