Field Auto Claims Adjuster - Little Rock, AR

Allstate•Little Rock, AR

1d•$26 - $39•Onsite

About The Position

National General, an Allstate company, is seeking a Field Auto Claims Adjuster to evaluate first- and third-party material damage claims in the Little Rock, Arkansas region. The role assesses vehicle damage, prepares comprehensive estimates, applies regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals, and guides customers through the claims process toward appropriate resolution. The position is field-based, supporting customers throughout Little Rock and surrounding areas. Candidates must live within reasonable proximity to the assigned territory and be comfortable with regular local travel for in-person claim inspections. Two weeks of in-person training at the Dallas, Texas office may be required. The adjuster builds relationships with internal and external customers, negotiates settlements, makes payments within escalated authority limits, and documents claim activity. The role has no supervisory duties. Employment requires individuals with active insurance licenses to terminate existing appointments before onboarding and hold no outside appointments during employment. Applicants seeking an adjuster role who also hold a resident producer license must surrender it when instructed by the licensing team.

Requirements

Strong auto estimating experience.
Knowledge of regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals.
Ability to evaluate vehicle damage and prepare estimates for material damage claims.
Ability to work independently in the field and travel locally for in-person claim inspections.
Must live within reasonable proximity to the assigned Little Rock territory.
Individuals with an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment.
Applicants seeking an adjuster role who hold a resident producer license must surrender it when instructed by the licensing team.

Responsibilities

Apply a thorough understanding of regulatory compliance and fair claims practices.
Build and maintain relationships with internal and external customers.
Create estimates of damages for first- and third-party material damage losses using proficient estimating fundamentals.
Apply knowledge of the content of policy types written by the company.
Negotiate settlements, make settlement payments, and document all activities in claim files within escalated authority limits.
Assess vehicle damage and guide customers through the claims process.