Field Applications Specialist - Low Slope Roof

All Weather Insulated Panels•Dallas, TX

22h

About The Position

The Field Applications Specialist develops, implements, and supports AWIP’s low-slope roofing field application strategy, with primary responsibility for the OneDek platform and commercial low-slope roofing systems. The role serves as AWIP’s subject matter expert for low-slope roofing applications, field performance, contractor development, installer excellence, technical investigations, and continuous improvement. The position connects Product Development, Technical Services, Quality, Manufacturing, Sales, and Field Services, translating field experience and customer feedback into scalable standards, installation practices, training programs, and product improvements. It supports OneDek’s growth and AWIP’s technical leadership in commercial low-slope roofing, as well as the ongoing development of the IMPPro installer development program, including integrated best practices, certification, and contractor competency standards. This highly visible technical leadership role involves supporting contractors and customers, investigating field issues, developing and delivering training, contributing to product and quality improvements, and collaborating across the organization. The employee works standard business hours with flexibility for business needs across time zones, may occasionally work evenings, weekends, and overtime, and travels up to 75% throughout North America. The position is designated safety sensitive.

Requirements

Bachelor’s degree in Construction Management, Engineering, Building Science, Architecture, Construction Technology, Business, or a related field, or an equivalent combination of education and industry experience.
At least five years of experience within the commercial roofing industry.
Experience supporting commercial low-slope roofing systems, building envelope systems, or related construction products.
Demonstrated success supporting contractor-facing technical programs, field applications, or roofing system implementation.
Experience with technical issue resolution, project execution, warranty support, quality initiatives, or field investigations.
Experience delivering technical presentations, field training, or contractor education programs.
Strong knowledge of commercial low-slope roofing systems, including TPO, PVC, roof insulation systems, flashings, edge metals, and related installation practices.
Understanding of commercial construction methods, sequencing, and jobsite safety requirements.
Knowledge of roofing system troubleshooting, failure analysis, root cause investigations, and repair methodologies.
Ability to interpret construction drawings, specifications, installation details, and technical documentation.
Ability to communicate complex technical concepts to contractors, customers, architects, consultants, and internal stakeholders.
Excellent verbal, written, presentation, and interpersonal communication skills.
Strong analytical, problem-solving, organizational, and time-management abilities.
Proficiency with Microsoft Office applications and standard business software platforms.
Valid driver’s license.
Ability to work standard business hours with flexibility for business needs across multiple time zones, including occasional evenings, weekends, and overtime.
Ability to travel up to 75% throughout North America, including frequent overnight travel by automobile and commercial air transportation.
Ability to work in office, manufacturing, laboratory, and active construction-site environments, including varying weather and environmental conditions.
Ability to safely access and inspect commercial roofing systems and construction sites, including climbing ladders, working at elevated heights, and navigating uneven terrain while complying with safety requirements and PPE standards.
Ability to frequently walk, stand, bend, kneel, crouch, climb, and navigate construction sites for extended periods, and occasionally lift or carry materials, samples, tools, and equipment weighing up to 50 pounds.
Ability to use computers, tablets, mobile devices, and other business tools and communicate effectively with internal and external stakeholders.

Nice To Haves

RRO (Registered Roof Observer).
RRC (Registered Roof Consultant).
Experience with project management tools.

Responsibilities

Serve as AWIP’s technical authority for low-slope roofing systems, including OneDek assemblies and associated components.
Develop and maintain installation standards, best practices, technical guidance, and field application procedures.
Support OneDek deployment and growth throughout North America, including product launches, pilot projects, strategic customer opportunities, and complex projects.
Provide technical leadership and support on roofing applications, constructability, performance, warranty considerations, specifications, technical bulletins, and installation documentation.
Support evaluation and implementation of new roofing technologies and system enhancements.
Assist contractors, customers, designers, and internal teams with OneDek installation questions and field application challenges.
Evaluate field conditions, recommend corrective actions, and develop field inspection criteria and acceptance standards for OneDek installations.
Perform field inspections, roof observations, and technical evaluations.
Lead investigations of roofing performance issues, installation concerns, water intrusion, warranty claims, and customer escalations; conduct root cause analysis and prepare technical reports with findings and recommendations.
Develop repair strategies and corrective action plans and provide field-based technical recommendations.
Coordinate with technical, product development, quality, and manufacturing teams to resolve complex or recurring field issues and implement corrective actions.
Support IMPPro contractor qualification, onboarding, development, certification, and performance management.
Build relationships with contractors and installers and provide technical coaching, field support, and low-slope roofing expertise.
Develop and deliver OneDek and low-slope roofing training, certification pathways, and qualification criteria through classroom, virtual, and field-based instruction.
Create technical documentation, installation guides, field checklists, and educational resources that promote consistent installation, quality workmanship, and industry best practices.
Evaluate contractor performance and identify opportunities to improve competency, quality, and project execution.
Bring field performance information and customer feedback to product development and related teams; support development and commercialization of product improvements.
Participate in product testing, validation programs, prototype evaluations, and new product introductions.
Support continuous improvement focused on product quality, constructability, durability, and ease of installation.
Support quality investigations and corrective action initiatives; establish standardized field reporting methods and track field trends, installation quality metrics, and recurring issues.
Support quality assurance processes for OneDek and future roofing technologies.
Build credibility with contractors, consultants, architects, customers, and internal stakeholders; influence decisions through expertise and collaboration.
Promote installer excellence, continuous improvement, communication, cross-functional teamwork, and customer success.
Follow company policies, procedures, and compliance requirements; promote ethical practices and support compliance objectives.
Maintain appropriate documentation and records for testing, certifications, supplier qualifications, product approvals, and technical evaluations; participate in compliance training, audits, and investigations, and report concerns through established processes.
Travel throughout North America and safely access and inspect commercial roofing systems and construction sites in accordance with safety requirements and PPE standards.