Low Slope Roof Field Applications Manager

All Weather Insulated Panels•Dallas, TX

13d

About The Position

The Low Slope Field Applications Manager develops, implements, and supports AWIP’s low-slope roofing field application strategy, with primary responsibility for the OneDek platform and commercial low-slope roofing systems. The role serves as AWIP’s subject matter expert for applications, field performance, contractor development, installer excellence, technical investigations, and continuous improvement. The position connects Product Development, Technical Services, Quality, Manufacturing, Sales, and Field Services by turning field experience and customer feedback into standards, installation practices, training programs, and product improvements. It supports the growth of OneDek and the ongoing development of the IMPPro installer development program, including integrated best practices, certification, and contractor competency standards. The manager provides technical leadership and project support, conducts field investigations, develops contractor training and qualification initiatives, contributes to product and quality improvements, and represents AWIP as a technical leader with contractors, customers, and other stakeholders. The role involves extensive travel and work across office, manufacturing, laboratory, vendor, customer, and construction-site environments. This position is designated safety sensitive.

Requirements

Bachelor’s degree in Construction Management, Engineering, Building Science, Architecture, Construction Technology, Business, or a related field, or an equivalent combination of education and industry experience.
At least five years of experience within the commercial roofing industry.
Experience supporting commercial low-slope roofing systems, building envelope systems, or related construction products.
Demonstrated success supporting contractor-facing technical programs, field applications, or roofing system implementation.
Experience with technical issue resolution, project execution, warranty support, quality initiatives, or field investigations.
Experience delivering technical presentations, field training, or contractor education programs.
Strong knowledge of commercial low-slope roofing systems, including TPO, PVC, roof insulation systems, flashings, edge metals, and associated installation practices.
Understanding of commercial construction methods, sequencing, and jobsite safety requirements.
Knowledge of roofing troubleshooting, failure analysis, root cause investigations, and repair methodologies.
Ability to interpret construction drawings, specifications, installation details, and technical documentation.
Ability to communicate complex technical concepts to contractors, customers, architects, consultants, and internal stakeholders.
Excellent verbal, written, presentation, and interpersonal communication skills.
Strong analytical, problem-solving, organizational, and time-management abilities.
Proficiency with Microsoft Office applications and standard business software platforms.
Ability to work standard business hours with flexibility for business needs across multiple time zones, including occasional evenings, weekends, and overtime.
Ability to travel up to 75% throughout North America, including frequent overnight travel by automobile and commercial air transportation; valid driver’s license required.
Ability to work in office, manufacturing, laboratory, and active construction-site environments, including varying weather and environmental conditions.
Ability to safely access and inspect commercial roofs and construction sites, including climbing ladders, working at heights, navigating uneven terrain, and complying with safety requirements and PPE standards.
Ability to frequently walk, stand, bend, kneel, crouch, climb, and navigate construction sites for extended periods, and occasionally lift or carry materials, samples, tools, and equipment up to 50 pounds.

Nice To Haves

RRO (Registered Roof Observer).
RRC (Registered Roof Consultant).
Experience with project management tools.

Responsibilities

Serve as AWIP’s technical authority for low-slope roofing systems, including OneDek assemblies and associated components.
Develop and maintain installation standards, best practices, technical guidance, and field application procedures.
Support deployment and growth of OneDek throughout North America and provide technical support through all phases of projects.
Advise contractors, customers, designers, and internal teams on installation questions, field challenges, constructability, performance, and warranty considerations.
Develop roofing specifications, technical bulletins, installation documentation, inspection criteria, and acceptance standards.
Support evaluation and implementation of new roofing technologies and system enhancements, including product launches, pilot projects, and strategic customer opportunities.
Perform field inspections, roof observations, and technical evaluations; investigate performance issues, installation concerns, water intrusion, warranty claims, and customer escalations.
Conduct root cause analyses, prepare technical reports, and develop repair strategies, corrective action plans, and field recommendations.
Coordinate with technical, product development, quality, and manufacturing teams to address recurring issues and implement corrective actions.
Support the IMPPro Installer Program through contractor qualification, onboarding, development, certification, and performance management.
Build contractor and installer relationships and provide technical coaching, field support, and low-slope roofing expertise.
Develop and deliver training, certification pathways, qualification criteria, installation guides, checklists, and educational resources through classroom, virtual, and field-based instruction.
Evaluate contractor performance and identify opportunities to improve competency, workmanship, quality, and project execution.
Communicate field performance and customer feedback to Product Development, Field Services, and Technical Services; support product improvements, testing, validation, prototype evaluations, and introductions.
Support quality investigations, corrective actions, standardized field reporting, field trend tracking, installation quality metrics, and quality assurance processes.
Promote cross-functional teamwork, customer success, installer excellence, ethical business practices, and continuous improvement.
Follow company policies and compliance requirements; maintain proper technical documentation and records, participate in compliance training, audits, and investigations, and report concerns through established processes.
Travel throughout North America, including frequent overnight travel; maintain a valid driver’s license and safely access and inspect roofs and construction sites.
Use computers, tablets, mobile devices, and other business tools; communicate effectively with stakeholders and exercise sound judgment and professionalism.