Field Application Engineer

Datavault AI Inc. • Philadelphia, PA

22d • Onsite

About The Position

As a Solutions Software Field Application Engineer (FAE), you will be instrumental in ensuring the seamless integration of our software solutions with customer hardware SoC/IoT systems. You will collaborate closely with our engineering team to provide valuable product feedback and serve as a liaison between customers and engineers. Your primary responsibilities will include supporting the sales team and managing customer-specific projects that integrate with our products.

Requirements

• BS or MS (BS) degree in Computer Science, Software Engineering
• Minimum 3 years of Software programming experience.
• Proficiency in MATLAB programming.
• Experience in software integration and customer support.
• Ability to work collaboratively with engineering within an agile process.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent documentation skills.

Responsibilities

• Integrate customer support software with our solutions.
• Develop and maintain comprehensive documentation for software integration.
• Collaborate closely with engineers to provide product feedback and improvements.
• Act as a liaison between customers and the engineering team, ensuring smooth communication and issue resolution.
• Develop, support, and demonstrate proof of concepts using our hardware development kits.
• Provide technical support and troubleshooting for customers.
• Stay up to date with the latest industry trends and technologies.
• Support customer visits and trade shows as requested.

Benefits

• Competitive salary and benefits package.
• A fast-paced, high-impact work environment.
• Opportunity to work closely with executive leadership.
• The chance to work with cutting-edge technologies and make a significant impact.
• A culture of innovation, ownership, and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level