Field Application Engineer II

Plug Power • Lafayette, IN

8d

About The Position

The Field Application Engineer is the primary technical resource for the field sales team and actively drives and manages the technology evaluation stage of the sales process. Working with the sales and engineering teams as a key technical advisor and product advocate, this role identifies and provides reliable solutions to technical issues to support customer satisfaction. The engineer evaluates customer technical requirements against current cryogenic equipment solutions and works with cross-functional teams to develop a solution when approved Cryo offerings do not meet customer needs. The role requires technical knowledge of Plug Power products and requirements, as well as interpersonal skills for customer relations and project-team leadership.

The position supports sales efforts, customer applications, technical training, and development of solutions and product offerings. Travel may be required as needed, up to 40%.

Requirements

• Bachelor of Science in Mechanical, Electrical, or Chemical Engineering, or another relevant technical field of study.
• At least 3 years of related work history; experience integrating technical solutions in the field for customer stakeholders is preferred.
• Ability to travel as needed to perform the role, up to 40%.
• Proven ability to develop technical solutions in varied environments while considering multiple constraints.
• Computer and software skills applicable to the position, including Word, PowerPoint, Excel, and Outlook.
• Strong verbal and written communication skills.
• Uncompromising dedication to quality.
• Demonstrated analytical abilities and strong attention to detail.
• Ability to manage complex projects and multitask effectively.
• Excellent follow-through.
• Self-motivated and driven.
• Teamwork-oriented and focused.

Nice To Haves

• Experience in cryogenic storage, transportation, and processing.
• Experience with industrial gas suppliers, processors, and logistics.
• Experience with industrial applications using LH2, LNG, LIN, LOX, LAR, LCO2, or similar gases.
• Experience with high-pressure systems (250 Bar and up).
• Experience with gas processing or dispensing equipment.
• Experience with logistics, transportation, and material handling.
• Prior sales experience.
• Experience with Salesforce.

Responsibilities

• Maintain expert-level technical knowledge of Plug Power products and solutions, particularly Cryo equipment, services, and field applications.
• Support the Sales team in articulating Cryo technology and product positioning to business and technical users.
• Help the Sales team provide Cryo solutions that maximize customer benefits.
• Listen to, understand, and convey customer requirements.
• Interface with customers and Plug personnel throughout the selling and delivery process.
• Respond to functional and technical elements of RFIs and RFPs.
• Assist in developing technical solutions for constraints in customer field applications.
• Gather field data about customer needs and work cross-functionally to design and develop new solutions and product offerings.
• Perform technical and product training for salespeople and customers.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance eligibility starting on the first day of hire.
• 401(k) with 5% company match.
• Bonus eligibility.
• Paid time off, including vacation, personal, and sick time.
• Paid holidays.
• Wellness reimbursement program.
• Potential eligibility to apply for tuition reimbursement.
• Fertility and family-building benefit.
• Employee referral program.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level