Field and Account Effectiveness Director- Southeast
About The Position
The Field and Account Effectiveness Director reports to the Executive Regional Director (ERD), Sales, and serves as a strategic business partner to the ERD and field leadership team. The role enables sustained commercial growth through data-driven insights, field and account effectiveness, and cross-functional collaboration. It identifies and accelerates business opportunities, removes execution barriers, strengthens field execution and key account management, and advances strategic initiatives that improve customer impact and business performance. The Director translates organizational priorities into actionable field and account strategies, aligning stakeholders and cross-functional partners while fostering accountability, innovation, and execution excellence. The role has broad autonomy to lead complex initiatives and serves as the Area’s subject-matter expert and primary liaison to the National Sales Strategy & Operations lead. Regular travel is required to engage with field teams, customers, and cross-functional partners.
Requirements
- Bachelor’s degree with at least 12 years of relevant experience, or a master’s degree/MBA with at least 10 years of relevant experience, in pharmaceuticals, biotechnology, healthcare, sales, commercial operations, marketing, or a related field.
- At least 3 years of people-leadership experience, with demonstrated success coaching and developing high-performing teams.
- Recognized expertise in field and account effectiveness, key account management, commercial excellence, sales performance, account strategy, or a related discipline, including developing standards and novel applications.
- Demonstrated success using data, analysis, creativity, and sound judgment to solve complex or unprecedented problems and improve commercial performance.
- Ability to operate with broad consultative direction, initiate work independently, and deliver long-range goals with minimal supervision.
- Strong business acumen and judgment in shaping recommendations that affect financial performance, employees, customers, or organizational reputation.
- Demonstrated executive effectiveness, including communicating complex issues clearly, enabling timely decisions, aligning diverse stakeholders, and credibly representing the organization.
- Proven ability to translate strategy into action, lead change, prioritize competing initiatives, and influence senior stakeholders in a matrixed organization.
- Ability to travel regularly to engage with field teams, customers, and cross-functional partners.
Nice To Haves
- Field-based leadership experience.
- HIV, specialty pharmaceutical, or launch experience.
Responsibilities
- Serve as the Area’s field and account effectiveness subject-matter expert, developing standards, frameworks, and scalable solutions to improve field execution, key account management, and performance.
- Use market, customer, and performance insights to identify opportunities, anticipate risks, diagnose root causes, and advise senior leaders on consequential decisions.
- Translate long-range business objectives into actionable field, account, launch, and go-to-market strategies with clear measures of success.
- Lead complex, high-priority initiatives with broad autonomy, creating innovative approaches that may establish precedent or scale across regions.
- Serve as the Area’s primary liaison to the National Sales Strategy & Operations lead, driving alignment, execution, and adoption of national initiatives and strategic priorities.
- Act as a senior consultant and integrator across field leadership, Strategy & Operations, and cross-functional teams to resolve competing priorities and align stakeholders.
- Build field and account-management capability through consultation, education, tools, best-practice sharing, and regular field engagement.
- Define performance indicators, evaluate impact, and recommend corrective actions to strengthen accountability and execution discipline.
- Represent the Area on significant internal and external matters related to field and account effectiveness.
Benefits
- May be eligible for a discretionary annual bonus.
- May be eligible for discretionary stock-based long-term incentives; eligibility may vary by role.
- Paid time off.
- Company-sponsored medical insurance.
- Company-sponsored dental insurance.
- Company-sponsored vision insurance.
- Company-sponsored life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
