Field Account Manager, Redi Carpet (Nashville, TN)

HD Supply Management•Bowling Green, TN

About The Position

The Field Account Manager owns sales growth in a designated territory by implementing sales and marketing programs and developing short- and long-term sales strategies. The role builds and maintains relationships with property managers, owners, and community teams; secures profitable new accounts through research, networking, and proactive prospecting; and grows existing accounts while delivering a strong customer experience. The position operates a company vehicle or personal vehicle consistently for more than 50% of the average work week. Selected candidates must pass an acceptable Motor Vehicle Record (MVR) review. The role works independently on assignments, addressing complex problems and making decisions that may involve uncertainty or incomplete information. It may oversee project and assignment completion and contribute to employees’ professional development, but it does not include hiring or firing authority. The work is primarily in a comfortable indoor area, with most time spent sitting and frequent opportunities to move about. Overnight travel is typically less than 10% of the time.

Requirements

Typically requires a bachelor's degree in a related discipline.
Typically requires 5–8 years of experience in a related field, or a master's degree and generally 3–5 years of related experience.
An acceptable Motor Vehicle Record (MVR) is required.
Must operate a company vehicle or personal vehicle consistently for more than 50% of the average work week.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction.
Plan, forecast, and report sales activities and competitive pricing tactics.
Develop a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities and increase revenue through value-added solutions.
Navigate customer objections and challenges.
Build and maintain a pipeline of qualified accounts using the company-designated customer relationship management tool, meeting or exceeding sales and margin plans.
Pursue new accounts using effective cold-calling strategies and other proactive prospecting.
Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services.
Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
May plan, assign, monitor, and review the progress and accuracy of projects and assignments.
Contribute to employees’ professional development.