Field Account Manager, Redi Carpet (Raleigh, NC)

HD Supply Management•Raleigh, NC
•Onsite

About The Position

Redi Carpet is seeking a Field Account Manager to grow sales in the Raleigh-Durham-Chapel Hill area. The role builds relationships with multifamily property managers, owners, and community teams while developing territory accounts and providing customer support. The position is responsible for exceeding sales and profit targets through sales and marketing programs, strategic planning, prospecting, and account development. It requires consistent operation of a company or personal vehicle for more than 50% of the average workweek. Selected candidates must have an acceptable Motor Vehicle Record (MVR). Overnight travel is typically less than 10% of the time. The position independently handles assignments, develops approaches to solutions, and resolves complex problems. It may oversee project and assignment completion, including planning and reviewing progress, and contributes to employees’ professional development without hiring or firing authority. The work is primarily in a comfortable indoor area, mostly seated with frequent opportunity to move about. Rarely, the role may require moving or lifting light articles.

Requirements

  • Typically requires a bachelor’s degree in a related discipline.
  • Typically requires 5–8 years of experience in a related field, or a master’s degree and generally 3–5 years of related experience.
  • An acceptable Motor Vehicle Record (MVR) is required.
  • Must consistently operate a company or personal vehicle for more than 50% of the average workweek.

Nice To Haves

  • Bachelor’s degree in business administration or a related field.
  • Business-to-business sales experience, including consultative or solution-based selling techniques.
  • Proficiency with Salesforce.

Responsibilities

  • Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction; plan, forecast, and report sales activities and competitive pricing tactics.
  • Develop a strategic sales call schedule and make face-to-face customer visits to identify opportunities, promote value-added solutions, address objections, and increase revenue.
  • Build and maintain a pipeline of managed, qualified accounts using the company-designated customer relationship management tool, meeting or exceeding sales and margin plans.
  • Pursue new accounts through effective cold calling, industry research, networking, and proactive prospecting.
  • Implement approved sales strategies and maintain industry-specific product and specialized service knowledge to serve client accounts.
  • Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
  • Review the customer portfolio and take action on underperforming accounts.
  • Collaborate with inside sales to support business growth and development.
  • May plan, assign, monitor, and review projects and assignments, and contribute to employees’ professional development.
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