FIDS Installation Project Technician (Contract)
About The Position
The FIDS Installation Project Technician will assist the airport IT team with deployment and maintenance of digital signage systems at Harry Reid International Airport in Las Vegas, Nevada. The position involves hardware replacements, Windows 11 upgrades, network migrations, and software deployments, as well as diagnosing and resolving digital signage application, hardware, and software issues. The Technician helps ensure project timelines, site objectives, and contractual requirements are met. This is a full-time, salaried, non-exempt contract position requiring onsite shift work. The stated schedule is 8:00 AM–4:30 PM, Monday through Friday, and the contract is expected to continue through August 2027.
Requirements
- College diploma or university degree in Computer Science, Information Technology, or a related field, and 3–5 years of equivalent work experience.
- Proven experience with ticketing applications and providing Level 1 or Level 2 support to a large business or organization with 1,000 or more employees.
- Exceptional communication, attention to detail, and decision-making skills.
- Organized and methodical approach, with the ability to plan and prioritize time-sensitive tasks.
- Knowledge of Microsoft Windows and Windows-based software.
- Thorough knowledge of computer hardware diagnostics and repair.
- Ability to move independently between work locations and levels, access installed equipment locations unaided, and work at height when required.
- Visual acuity to interpret and operate customer-owned computer screens and read and write relevant documentation without special accommodation.
- Ability to carry tools, test equipment, and replacement equipment weighing up to 50 pounds independently and unaided.
Nice To Haves
- Experience working in airports is preferred, but not required.
Responsibilities
- Provide technical support for the digital signage network, applications, displays, media players, NUC hardware, controllers, peripherals, and related technology across terminal locations.
- Prepare, configure, image, and physically replace digital signage hardware.
- Perform bench setup, Windows 11 Enterprise OS imaging, DHCP configuration, new Windows domain joins, and VLAN setup for replacement units.
- Replace and swap existing hardware throughout terminal zones.
- Re-image qualified legacy hardware to Windows 11 Enterprise on the bench for the installation pipeline.
- Provide guidance and operational support for network infrastructure, including static IP-to-DHCP transitions, parallel operation of old and new VLANs, and target network configurations, with the goal of maintaining PCI compliance where necessary.
- Maintain professional relationships with organizations and personnel involved under the contract.
- Assist the Systems Support Team with escalated issues during high workloads or when additional experience is required for contracted digital signage services.
Benefits
- Medical and dental healthcare benefits.
- 401(k) with employer match.
- Paid time off and sickness leave.
- Paid military leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
