Installation Project Manger

Andersen Corporation • Doral, FL

5d

About The Position

Renewal by Andersen is seeking an Install Project Manager for its Southeast Florida location. The role manages window and door replacement projects from technical measurements and job specifications through installation, ensuring homeowner satisfaction while meeting or exceeding budget expectations. The position coordinates project requirements among homeowners, sales representatives, installation crews, and internal teams.

Requirements

• High school degree.
• At least 5 years of work experience in home improvement or a closely related field.
• Previous customer service experience, particularly win-win problem-solving and conflict-resolution skills.
• Valid driver's license and clean driving record.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.
• Previous work experience recruiting independent contractors.
• Ability to work in a team environment.

Responsibilities

• Accurately measure dimensions and determine installation processes for windows and doors.
• Develop installation solutions that meet customer expectations and adapt production specifications to installation requirements using knowledge of Renewal products.
• Confirm sales contract details so customer expectations align with product features, options, and the installation process.
• Provide sales representatives with feedback when a job is placed on hold and work with them to resolve questions efficiently.
• Determine installation labor duration and the materials needed to complete each job.
• Complete and submit accurate, complete, and timely job files to provide a quality handoff to internal customers.
• Communicate job specifics to installation crews in advance, including unique factors they need to know.
• Approve additional installation labor required to complete a job.
• Troubleshoot issues with installation crews on installation day, including providing onsite job support when needed.
• Work directly with homeowners to resolve issues related to the installation process.
• Support sales representatives with pre-sale site visits to define project scope and ensure it is reflected in pricing and contract documents.
• Support installation leadership with recruiting installation subcontractors.

Benefits

• 401(k) plan with employer fixed contributions and company matching.
• Profit sharing.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
• Life insurance.
• Paid time off and paid holidays.
• Paid maternity leave and paid parental leave.
• Career growth planning and nationwide career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED