Installation Project Manger

Andersen Corporation•Doral, FL
•$69,840 - $104,760

About The Position

Renewal by Andersen is seeking an Install Project Manager for its Southeast Florida location. The role manages window and door replacement projects from technical measurements and job specifications through installation, ensuring homeowner satisfaction while working to meet or exceed budget expectations.

Requirements

  • High school degree.
  • At least 5 years of work experience in home improvement or a closely related field.
  • Previous customer service experience, including win/win problem-solving and conflict-resolution skills.
  • Valid driver's license and clean driving record.
  • Strong written and verbal communication skills.
  • Knowledge of applicable building codes and construction techniques.
  • Previous work experience recruiting independent contractors.
  • Ability to work in a team environment.

Responsibilities

  • Measure window and door dimensions accurately and determine installation processes.
  • Develop installation solutions that meet customer expectations, adapt production specifications to installation requirements, and apply thorough knowledge of Renewal products.
  • Confirm sales contract details so customer expectations align with product features, options, and the installation process.
  • Provide sales representatives with feedback when a job is on hold and work with them to resolve questions efficiently.
  • Determine the installation labor duration and materials needed to complete each job.
  • Complete and submit accurate, complete, and timely job files for handoff to internal customers.
  • Communicate job-specific details to installation crews in advance, including unique factors they need to know.
  • Approve additional installation labor required to complete a job.
  • Troubleshoot issues with installation crews on installation day, including providing onsite support when needed.
  • Work directly with homeowners to resolve installation-process issues.
  • Support sales representatives with pre-sale site visits to define project scope and ensure the scope is reflected in pricing and contract documents.
  • Support installation leadership in recruiting installation subcontractors.

Benefits

  • 401(k) plan with employer fixed contributions and company matching.
  • Profit sharing.
  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
  • Life insurance.
  • Paid time off and paid holidays.
  • Paid maternity leave and paid parental leave.
  • Career growth planning and nationwide career opportunities.
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