Fertility IVF Care Coordinator

US Fertility • New York, NY

3d • Onsite

About The Position

US Fertility is hiring a full-time Fertility Care Coordinator for RMA of New York. The role coordinates IVF, frozen embryo transfer (FET), preimplantation genetic testing (PGT), egg-freezing, and related patient care processes. The coordinator works closely with patients, physicians, nurses, finance staff, embryology, urology, research, and other fertility partners to keep cycles, documentation, and appointments on track.

The position is based at the Westside, New York office, with initial training on-site at the Eastside office. Placement may be with a team at the Eastside, Westside, Downtown, or Brooklyn locations. Travel to satellite locations may be required. The schedule is Monday through Friday, between 8:00 AM and 6:00 PM Eastern Time. Compensation is $23.08 per hour, commensurate with experience.

The role requires a science-related bachelor's degree and proficiency with Microsoft Office and medical database software. The successful candidate is organized, detail-oriented, compassionate, adaptable, able to multitask and work independently or collaboratively, and interested in reproductive medicine and women's health. Initial training includes reproductive anatomy and terminology.

Requirements

• Bachelor's degree in biology, human biology, chemistry, anatomy and physiology, biochemistry, or another related science is required.
• Proficiency in MS Word, Excel, Outlook, and medical database software is required.
• Excellent communication and interpersonal skills are required.
• Ability to learn new terminology and systems is required.
• Must be able to work independently and as part of a team.
• Should be organized, a critical thinker, detail-oriented, self-motivated, adaptable, able to multitask, and compassionate, with an interest in reproductive medicine or women's health.

Nice To Haves

• One to two years of related experience is preferred.

Responsibilities

• Coordinate and schedule IVF and FET cycles and appointments required to complete IVF/EF checklists, including labs, saline sonograms, cultures, uterine soundings, and semen analyses.
• Initiate and confirm medication pre-certification, and communicate with the finance department about financial clearance before gonadotropin (GND) starts and any changes to protocol or cycle status.
• Review IVF checklists with patients, identify completed and current lab work, follow lab-review SOPs, and alert the RN when charts are ready for final review.
• Distribute and process required consents, follow consent witnessing and processing policies, and advise patients to complete consents at IVF class or by GND start.
• Arrange physician and IVF nurse case-review meetings; prepare patient lists covering upcoming, active, unusual, and problem cases.
• Enter data in EMR charts, including special cycle requirements and diagnoses determined by the physician or nurse at case review.
• Coordinate with the urology team and embryology for cycles requiring TESE, transfer relevant male patient data to the EMR stimulation chart, and attend TESE team meetings.
• Work with nursing staff to review upcoming IVF cycles, check chart completion, and confirm written cycle protocols have been prepared and sent to patients.
• Help patients understand donor sperm ordering; provide the relevant information and consents and ensure instructions are returned before donor sperm delivery.
• Provide emotional support to patients.
• Create and maintain the IVF Scheduler database; collaborate on SART data and statistics and serve as backup to the Research Data Coordinator when needed.
• Coordinate PGT cycles, including required pre-screening, lab contacts, cycle scheduling according to embryology guidelines, consents, and paperwork for the PGT lab.
• Assist with egg-freezing coordination, including required pre-screening, cycle scheduling, consents, orientation classes, and collaboration with fertility partners.
• Participate in orientation of new IVF coordinators.
• Work with the Transfer In team to facilitate transfer of gametes into the embryology lab.

Benefits

• Medical, dental, and vision insurance for full-time employees working 30 or more hours per week.
• 401(k) with company match.
• Tuition assistance and professional development support.
• Performance-based bonus opportunities.
• Generous paid time off and paid holidays.
• Paid parental leave.
• Life and disability benefits.
• Fertility Discount Program.
• Employee wellness and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level