FB Assistant Manager

Red Hawk Casino • Placerville, CA

7h

About The Position

The FB Assistant Manager works directly with the Food and Beverage Manager to create, develop, and implement strategies for assigned venues. The role administers and enforces departmental policies and performance standards, ensures compliance with applicable food and beverage laws, and coordinates personnel activities in assigned areas. It directly supervises venue supervisors and indirectly supervises venue team members, while supporting training, employee engagement, and consistent service and satisfaction across the property.

The position monitors guest alcohol consumption, supports staffing and employee performance decisions, sets priorities for shift supervisors, and is accountable for accurate and thorough departmental records and reports. It maintains professional grooming and appearance and participates in special projects and other duties as assigned.

Requirements

• College degree or at least three years of food and beverage management experience; alternatively, at least five years of relevant management experience with increasing responsibility and accountability. Experience relevance is determined by the hiring team.
• Demonstrated ability to prepare, understand, and analyze business strategies; budgeting, forecasting, P&L, and business-planning skills.
• Excellent communication, organizational, and analytical skills.
• Required licenses, as applicable, and ServSafe® certification, or the ability to become certified.
• Knowledge of HACCP standards.
• Knowledge of Point-of-Sale systems.
• Computer skills in Word, Excel, and Outlook.
• Must be at least 21 years of age.

Responsibilities

• Work with the Food and Beverage Manager to create, develop, and implement strategies for assigned venues.
• Formulate, administer, and enforce departmental policies and performance standards.
• Ensure departmental compliance with applicable federal and state food and beverage laws.
• Coordinate recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations within assigned areas.
• Directly supervise venue supervisors and indirectly supervise venue team members.
• Understand the job duties and standards of positions reporting to the Beverage Manager.
• Develop, evaluate, and coordinate training for areas of responsibility.
• Monitor guest alcohol consumption and respond accordingly.
• Review and approve, as appropriate, recommendations concerning hiring, transfers, suspension, promotion, discharge, evaluation, assignment, rewards, and discipline of beverage team members.
• Maintain professional grooming and appearance and serve as a role model under established policy.
• Participate in special projects requested by the Vice President of Food and Beverage and/or casino management.
• Ensure a high level of service and satisfaction throughout the property.
• Set priorities for shift supervisors and provide guidance and assistance as needed.
• Ensure accuracy and thoroughness of departmental records and reports.
• Create and use a sustainable employee engagement strategy based on formal and informal feedback and ongoing communication.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager