FAST Service Specialist

K2 Services•Los Angeles, CA

8d•$22 - $25•Onsite

About The Position

Opensity Solutions is seeking a professional, customer-service-focused FAST Service Specialist to work at client offices. The role provides administrative and operational support that may include copy, print, mail, hospitality, facilities, and receptionist services. It is a client-facing position supporting multiple Opensity client sites within a defined geographic market. The position is based in Los Angeles, California, with limited travel to Pasadena, Santa Barbara, and Irvine for client-specific coverage; travel expenses are reimbursed. The schedule is Monday through Friday, with flexibility to cover absences and vacations and potential schedule and work-location changes during the 7 a.m. to 7 p.m. window. Compensation is $22.00–$25.00 per hour, with possible eligibility for an annual bonus.

Requirements

High school diploma or GED.
At least 1 year of work experience in a customer service field.
Ability to multitask while maintaining attention to detail.
Ability to resolve issues with professionalism and tact.
Ability to lift or move 40 pounds or more.
Ability to grasp, lift, or carry packages using a standard wheeled cart with a 75-pound load capacity.
Ability to walk, bend, kneel, stand, or sit for extended periods.
Must agree to complete and pass applicable client-specific background checks as a condition of employment.

Responsibilities

Enter, sort, and distribute mail and accountable packages according to schedule.
Accurately produce copy, print, and scan projects according to written instructions.
Answer incoming telephone calls and route them to the appropriate person; greet and announce visitors professionally.
Coordinate and maintain client conference rooms, common areas, and kitchens; inspect rooms, ensure cleanliness and supplies, organize and distribute kitchen supplies, and manage inventory and supply orders.
Maintain copy rooms and stock general supplies; deliver paper and perform basic daily maintenance.
Perform facilities services that may include hanging pictures, small office moves, cleaning, and communicating with key client contacts about building or equipment concerns.
Provide coverage for absences and vacations, adapting to potential schedule and work-location changes.
Travel on a limited basis to Pasadena, Santa Barbara, and Irvine to provide client-specific coverage.