FAST Service Specialist
About The Position
The FAST Service Specialist at Opensity Solutions is a client-facing workplace services professional responsible for integrated support across mail, copy, reception, hospitality, and facilities functions. The role helps ensure smooth daily operations in client office environments by delivering high-quality administrative and workplace support. It may serve multiple client sites within a defined geographic market and requires flexibility, professionalism, and strong customer service skills. The position is classified as non-exempt. This is a full-time position of 40 hours per week, Monday through Friday, with eight-hour shifts scheduled between 7:00 a.m. and 7:00 p.m. The schedule may require flexibility to cover absences and vacations, including potential changes to work schedules and locations. Compensation is $20.00 to $23.00 per hour, with possible eligibility for an annual bonus.
Requirements
- High school diploma or GED.
- At least 1 year of work experience in a customer service field.
- Ability to multitask with attention to detail.
- Ability to resolve issues with professionalism and tact.
- Ability to lift or move 40 pounds or more.
- Ability to grasp, lift, or carry packages on a standard wheeled cart with a 75-pound load capacity.
- Ability to walk, bend, kneel, stand, or sit for extended periods.
- Availability to work eight-hour shifts between 7:00 a.m. and 7:00 p.m., Monday through Friday.
- Reliable transportation.
Responsibilities
- Answer incoming telephone calls and route them to the appropriate person; greet and professionally announce visitors.
- Coordinate and maintain client conference rooms, common areas, and kitchens; ensure rooms are clean, stocked, and ready for use.
- Organize and distribute client kitchen supplies, maintain inventory, and order supplies as needed.
- Meter, sort, and distribute mail and accountable packages according to schedule.
- Accurately complete copy, print, and scan projects according to written instructions.
- Maintain copy rooms, stock general supplies, deliver paper, and perform basic daily maintenance.
- Provide facilities support, which may include hanging pictures, small office moves, cleaning, and communicating building or equipment concerns to key client contacts.
- Provide schedule and location flexibility to cover absences and vacations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
- Potential eligibility for an annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
