Fast and Fresh Clerk

Hy-Vee, Inc.•Marion, IA

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply levels in the store and at the pumps. The role works with customers, coworkers, suppliers and vendors, and the general public in a fast-paced environment, and follows company and store policies, sanitation procedures, and personal hygiene and dress guidelines. The position reports to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Fast & Fresh Department Manager, and Assistant Fast & Fresh Department Manager. It has no direct reports. No education or experience requirements are listed. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people or provide basic direction.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them with finding or reaching products, handling heavy items, and communicating suggestions or requests.
Answer customer calls promptly and provide helpful service.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
Process promotional coupons, food stamps, cash, checks, credit-card transactions, and in-store charges; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in deliveries, place merchandise in appropriate storage, fill displays, and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing down the area.
Fill outside towel holders and replenish or refresh window-washer fluid.
Remove trash inside and outside in a timely manner.
Check in and put away products and, when applicable, review invoices.
Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supplies.
Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.