Fast and Fresh Clerk

Hy-Vee, Inc.•St. Joseph, MO

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supplies in the store and at the pumps. The role also assists with merchandise deliveries, inventory, stocking, sanitation, and upkeep of the lot and store areas. The position is fast-paced and frequently involves exposure to temperature extremes and dampness, as well as possible equipment movement hazards, electrical shock, and cleaning chemicals and solvents. Applicants must be at least 18. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people or provide basic direction.
Ability to perform medium work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, friendly, and patient customer service, treating customers as the most important people in the store.
Smile, greet customers, learn and use their names when possible, and assist them with finding or reaching products, handling heavy items, and communicating suggestions or requests.
Answer telephone calls promptly and provide friendly, helpful service.
Work cooperatively with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
Redeem promotional coupons and food stamps; process cash, checks, credit-card transactions, and in-store charges; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in deliveries, review invoices when needed, place products in appropriate storage, fill displays, and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window-washer fluid.
Remove indoor and outdoor trash in a timely manner.
Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supplies.
Follow personal hygiene, dress, company, and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.