Fast and Fresh Clerk

Hy-Vee, Inc.•Mankato, MN
•$13 - $16

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supplies in the store and at the pumps. The role works as part of a team to support customer satisfaction and a pleasant work environment. The position includes customer assistance, register and payment transactions, inventory and merchandise handling, stocking and display maintenance, lot upkeep, cleaning, and replenishing supplies. Clerks follow sanitation procedures, personal hygiene and dress standards, company policies, and store guidelines. The role is fast-paced and involves frequent exposure to temperature extremes and dampness, as well as possible equipment movement hazards, electrical shock, and cleaning chemicals and solvents. The position has daily contact with customers, co-workers, suppliers/vendors, and the general public. The anticipated hourly starting wage is $13.00 to $16.25 depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • No education or experience requirements.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
  • Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
  • Greet customers, learn and use their names when possible, and help them locate or handle products and share suggestions or requests.
  • Answer the telephone promptly and provide helpful service to callers.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
  • Process coupons, food stamps, cash, checks, credit-card transactions, and in-store charges; calculate discounts, count back change, and issue receipts.
  • Bag or box merchandise and give packages to customers.
  • Assist with department inventory; receive and check in deliveries, store merchandise appropriately, fill displays, and stock shelves.
  • Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
  • Fill outside towel holders and replenish or refresh window washer fluid.
  • Remove trash inside and outside in a timely manner.
  • Check in and put away products and review invoices when applicable.
  • Follow sanitation procedures and keep the work area clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
  • Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Order merchandise and supplies as needed.
  • Price products for customers as necessary.
  • Perform other job-related duties and special projects as required.
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