Fast and Fresh Clerk

Hy-Vee, Inc.•Omaha, NE

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supply needs in the store and at the pumps. The role supports customer satisfaction and a pleasant work environment through helpful interactions with customers and teamwork with co-workers. The clerk assists with merchandise and inventory, receives and stocks deliveries, maintains the lot and outdoor supplies, removes trash, and keeps work areas clean and neat. The position follows sanitation procedures, company policies, store guidelines, and personal hygiene and dress requirements. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, caring, and patient customer service.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer customer telephone calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, and report improper cash levels in the drawer.
Process coupons, food stamps, cash, checks, credit-card transactions, and in-store charges; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in merchandise, place it in appropriate storage, fill displays, and stock shelves.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove indoor and outdoor trash in a timely manner.
Put away products and, when needed, review invoices.
Follow sanitation procedures and keep work areas clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and individual store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.