Fast Food Worker - Grade 9

Penn State University•University Park, IL

About The Position

Penn State is seeking a full-time Fast Food Worker to prepare and serve food and beverages, support customers, and help operate a food service unit according to departmental policies and in-house or branded concept standards. The role includes taking and fulfilling orders, recommending products, operating the register, handling cash, preparing menu items, and maintaining clean, orderly work and dining areas. The worker also checks and manages food and supply inventory, reports shortages and maintenance needs, and trains and directs part-time employees. Specialized off-site training may be required for work in branded concept units. The position requires 3 to 6 months of effective experience and the use of commercial English, grammar, and arithmetic, as well as the ability to interpret and use procedures, schedules, specifications, records, and similar information. The work schedule is 9:30 a.m. to 6:00 p.m., with Saturdays and Sundays off. Successful completion of University-required background checks is required. Applicants must be authorized to work in the United States; Penn State does not sponsor staff employment visas. This role is represented by Teamsters Local Union No. 8.

Requirements

3 to 6 months of effective experience.
Ability to use commercial English, grammar, and arithmetic, including addition, subtraction, multiplication, division, decimals, and fractions.
Ability to use simple formulas, charts, tables, drawings, specifications, schedules, wiring diagrams, and adjustable measuring instruments, and to interpret them in their applications.
Ability to post, prepare, interpret, use, and check reports, forms, records, and comparable data.
Authorization to work in the United States; Penn State does not sponsor staff employment visas.
Successful completion of University-required background checks.

Responsibilities

Take customer orders and dispense products while following portion control, product timing, and temperature guidelines.
Recommend products to customers to support the sales mix and increase sales.
Position and check utensils, equipment, signage, and food products according to unit and branded concept menu standards.
Set up, operate, and close out the register; place money in the safe and make change as needed.
Prepare items for sale according to established procedures and specifications.
Attend specialized off-site training when required for branded concept units.
Ensure customer service meets or exceeds departmental standards.
Set up, open, operate, and close the unit according to its policies, guidelines, and procedures.
Operate equipment including broilers, grills, fryers, beverage machines, microwave ovens, bun toasters, and slicers.
Maintain clean and orderly work and dining areas.
Check food and supply stock; transfer, receive, store, rotate, and inventory supplies.
Notify management of shortages, supply problems, other problems, and maintenance needs.
Train and direct part-time employees in various phases of the operation.
Maintain a proper uniform and ensure part-time employees follow the dress code.