Fast Food Worker - Grade 9

The Pennsylvania State University•University Park, FL

About The Position

Penn State is hiring a full-time Fast Food Worker, Grade 9, to prepare and sell food and beverages while maintaining customer service and operational standards. The role includes taking customer orders, recommending products, preparing items according to in-house and branded concept procedures, and operating a register. The worker sets up, opens, operates, and closes the unit; maintains work and dining areas; monitors and manages food and supply inventory; and reports shortages, problems, and maintenance needs to management. The position also trains and directs part-time employees and ensures they follow dress-code requirements. The schedule is 9:30 a.m. to 6:00 p.m., with Saturday and Sunday off. The position requires 3 to 6 months of effective experience and the use of commercial English, grammar, and arithmetic, along with the ability to interpret and use forms, records, reports, specifications, schedules, and related data. Employment requires successful completion of background checks, and applicants must be authorized to work in the U.S. Penn State does not sponsor employment visas. This position is represented by Teamsters Local Union No. 8.

Requirements

3 to 6 months of effective experience.
Ability to use commercial English, grammar, and arithmetic, including addition, subtraction, multiplication, division, decimals, and fractions.
Ability to use simple formulas, charts, tables, drawings, specifications, schedules, wiring diagrams, and adjustable measuring instruments, and to interpret them in their applications.
Ability to prepare, interpret, use, and check reports, forms, records, and comparable data.
Successful completion of required background checks.
Authorization to work in the U.S.; Penn State does not sponsor employment visas.

Responsibilities

Take customer orders and dispense products while following portion-control, timing, and temperature guidelines.
Suggest products to customers to support sales mix and increase sales.
Position and check utensils, equipment, signage, and food products according to in-house and branded concept menu standards.
Set up, operate, and close out the register; place money in the safe and make change as needed.
Prepare items for sale according to established procedures and specifications.
Attend specialized off-site training when required for work in branded concept units.
Ensure customer service meets or exceeds departmental standards.
Set up, open, operate, and close the unit according to applicable policies, guidelines, and procedures.
Operate equipment such as broilers, grills, fryers, beverage machines, microwave ovens, bun toasters, and slicers.
Keep work and dining areas clean and orderly.
Check food and supply stock; transfer, receive, store, rotate, and inventory supplies.
Notify management of shortages, supply problems, other problems, and maintenance needs.
Train and direct part-time employees in various phases of the operation.
Maintain a proper uniform and ensure part-time employees follow the proper dress code.