Fast Food Attendant (FFA)

Areas USA, Inc•St. Cloud, FL

About The Position

The Fast Food Attendant works in a fast-food or snack-bar establishment within Food and Beverage Operations, Turnpikes, and reports to the Concept Manager. The role performs a variety of duties, including customer transactions, food preparation and cooking, working the service line, cleaning food and stock areas, and stocking products. The attendant also performs other responsibilities as directed by the business or assigned by management. The position involves welcoming customers, taking and explaining orders, providing attentive guest service, and looking for opportunities to recommend additional products. Food duties include preparing, portioning, cooking, assembling, and baking ingredients and products using kitchen equipment. The attendant also handles payments, maintains and stocks work areas, receives and moves supplies, monitors product storage and temperatures, and cleans and sanitizes equipment and utensils.

Requirements

Excellent guest-service abilities when working directly with the public.
Basic mathematics skills, including the ability to add, subtract, multiply, and divide quickly and accurately.
Ability to develop cooperative working relationships with others.
Ability to stand for long periods of time.

Nice To Haves

High school diploma or equivalent preferred.
Cashier experience in a food and beverage environment highly desirable.

Responsibilities

Greet customers, take food orders, provide menu information, and identify opportunities to upsell products.
Provide guest service consistent with the CORE model: eye contact, smiles, enthusiastic speech, and staying connected.
Prepare, portion, and cook meats, seafood, poultry, vegetables, soups, and other food products from preparation through final plating.
Use broilers, ovens, grills, fryers, and other kitchen equipment to prepare food.
Operate the cash register, accept cash and credit-card payments, provide accurate change, and follow guest experience and cash-handling policies and procedures.
Clean and stock work areas.
Assist with locating, reconciling, and verifying transaction accuracy and operate equipment with peripheral electronic data processing.
Transfer supplies and equipment between storage and work areas by hand or cart.
Assist with kitchen-related functions, including product assembly and food preparation.
Mix ingredients by machine or by hand to achieve a uniform mixture.
Roll, cut, and shape dough to the required sizes and place it in pans, molds, or on sheets for baking.
Receive, move, and lift food and beverage products and supplies, and maintain knowledge of products and services available in the unit.
Stock, store, rotate, and check the temperature of products.
Clean and sanitize workstations and equipment.
Wash dishes, cutlery, utensils, pots, pans, and other cooking tools.