Fast Food Attendant (FFA)

Areas USA, Inc•Ocoee, FL

About The Position

The Fast Food Attendant works in a fast food or snack bar establishment within Food and Beverage Operations, Turnpikes, and reports to the Concept Manager. This role performs a variety of duties, including customer transactions, food preparation and cooking, working the service line, cleaning food and stock areas, and stocking products. The attendant also performs other responsibilities as directed by the business or management. The position is non-exempt and is eligible to receive tips. It includes direct guest service and cash handling, preparation and cooking of a range of foods using kitchen equipment, inventory handling, cleaning and sanitizing workstations and equipment, and washing dishes and cooking tools. The role requires standing for long periods and may involve lifting or moving items weighing up to 50 pounds.

Requirements

  • Excellent guest service abilities while working directly with the public.
  • Basic mathematics skills, including the ability to add, subtract, multiply, and divide quickly and correctly.
  • Ability to develop cooperative working relationships with others.
  • Ability to stand for long periods of time.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Cashier experience in a food and beverage environment highly desirable.

Responsibilities

  • Greet customers, take food orders, provide menu information, and look for opportunities to upsell products.
  • Serve guests according to the CORE model by making eye contact, smiling, speaking enthusiastically, and staying connected.
  • Prepare, portion, and cook meats, fish, vegetables, soups, and other food products from preparation through final plating.
  • Prepare food items for cooking in broilers, ovens, grills, fryers, and other kitchen equipment.
  • Operate the cash register, accept cash and credit card payments, provide accurate change, and follow guest experience and cash-handling policies and procedures.
  • Clean and stock the work area.
  • Assist with locating, reconciling, and verifying transaction accuracy, and operate equipment with peripheral electronic data processing.
  • Transfer supplies and equipment between storage and work areas by hand or cart.
  • Assist with kitchen-related functions as needed, including product assembly and food preparation.
  • Mix ingredients manually or with a blending machine and knead mixtures to achieve uniform consistency.
  • Roll, cut, and shape dough to specified sizes and place it in pans, molds, or on sheets for baking.
  • Receive, move, and lift food, beverage products, and supplies; maintain knowledge of products and services available in the unit.
  • Stock, store, rotate, and check the temperature of products.
  • Clean and sanitize workstations and equipment.
  • Clean and wash dishes, cutlery, utensils, pots, pans, and other cooking tools.

Benefits

  • Affordable medical insurance for eligible full-time employees.
  • Dental and vision benefits.
  • Voluntary insurance options.
  • Company-sponsored life insurance.
  • Free employee assistance program.
  • Competitive paid time off.
  • Company holidays.
  • 401(k) retirement plan with company match.
  • Discount programs for travel and entertainment.
  • Location meal program.
  • Overtime and overnight differentials.
  • Tips.
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