Food Service Worker (9 month)

Ferris State University•Big Rapids, MI
•Onsite

About The Position

Ferris State University Dining Services is hiring a Food Service Worker for the Quad Café at the Big Rapids main campus. This is a continuing, nine-month, full-time staff position. The normal schedule is 12:30 p.m. to 9 p.m., Monday through Friday, with Saturday and Sunday off. The employee may be required to work other times, including evenings and weekends. The role provides food service support by preparing and serving food, assisting customers, and maintaining the assigned work area. The employee follows recipes and food safety and sanitation procedures, responds to special dietary requests, keeps food available and appealing, and maintains equipment and work areas. The position also includes assisting and training other food service employees and student employees as directed, and performing duties of other Dining Service classifications when assigned. The employee reports to the immediate supervisor and/or designee and is expected to follow university policies and applicable laws, maintain confidentiality, and support university student enrollment and retention initiatives. The role contributes to an inclusive environment that values and respects individual differences. Other duties within the position classification may be assigned.

Requirements

  • High school diploma or GED equivalency.
  • Six months of full-time equivalent experience in commercial food service, including food preparation.
  • Ability to communicate effectively.
  • Ability to interact with the public in a friendly, polite, and courteous manner.
  • Familiarity with seasoning requirements and kitchen equipment.
  • Ability to cook a variety of foods in large and small quantities.
  • Ability to follow safety and sanitation standards and practices.
  • Ability to keep accurate records.
  • Ability to read, understand, and follow recipes, directions, safety labels, and equipment operation manuals.
  • Ability to work harmoniously with others in variable temperatures, close confines, noise, and stressful situations and workloads.
  • Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.
  • Ability to fulfill the University's requirements concerning the issuance and use of University keys if required by job duties.

Responsibilities

  • Train others in the performance of characteristic duties, as directed.
  • Assist other food service employees as needed.
  • Ensure that food is palatable and appetizing.
  • Cook and handle food according to safe food handling and sanitary requirements, following departmental sanitation policies.
  • Interact with customers and staff in a polite, friendly, and courteous manner.
  • Maintain equipment, pots, pans, utensils, and the work area in a clean, orderly, and sanitary condition.
  • Minimize food waste.
  • Obtain foods from storage areas.
  • Perform the work of other Dining Service classifications when assigned.
  • Prepare food for serving and ensure continued food availability.
  • Prepare foods using recipes generated from the computerized menu management system.
  • Respond to special dietary requests.
  • Set up and maintain food preparation, serving, and display areas in an attractive and sanitary manner.
  • Maintain safety and sanitation standards in all duties and responsibilities.
  • Report to the immediate supervisor and/or designee.
  • Train and direct student employees in the performance of characteristic duties.
  • Carry out responsibilities in accordance with university policies and applicable laws.
  • Maintain confidentiality of information pursuant to university policies and/or state or federal laws.
  • Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences.
  • Support, promote, and develop university student enrollment and retention initiatives.
  • Perform other duties assigned within the position classification area.
  • Remove trash, break down cardboard boxes, and assist in the University's recycling efforts.

Benefits

  • Comprehensive benefit package, including health care and vacation; see the AFSCME Benefits information for the full list.
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