(USA) Fashion Coach

Walmart • Gaffney, SC

1d • $65,000 - $100,000 • Onsite

About The Position

The Fashion Coach supervises, develops, and mentors associates while coordinating store-area activities and supporting customer and business needs. The role hires and trains associates, assigns duties, sets expectations, recognizes performance, and fosters a workplace where associates feel included and supported. It leads teams through coaching, store tours and feedback, effective communication, and implementation of business changes and initiatives.

The Fashion Coach models Walmart’s customer service standards, helps resolve customer concerns, implements plans to address service deficiencies, and supports community and customer-service initiatives. The role ensures compliance with company policies and ethical standards and supports Walmart’s mission and values. It also drives financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing plans to reduce shrink and meet sales and profit goals.

The position emphasizes respect for individuals, integrity, customer service, and continuous improvement. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation. Walmart lists medical, dental, and vision coverage; 401(k), stock purchase, and company-paid life insurance; paid time off and various leave benefits; disability coverage; discounts; military leave pay; adoption and surrogacy expense reimbursement; and access to the Live Better U education program. Benefit eligibility and amounts may depend on job classification and length of employment.

Requirements

• Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and promote a sense of belonging.
• Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, and support plans and initiatives that meet customer and business needs.
• Set and communicate goals, measure progress, build accountability, address improvement opportunities, and promote adaptability and continuous learning.
• Lead teams through teaching, active listening, store tours and feedback, collaboration, and communication about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts and provide clear guidance to implement business solutions.
• Model Walmart customer-service standards and the One Best Way service model; support customer-service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct customer-service deficiencies and improve the customer experience.
• Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity through action plans, the Open Door Policy, and guidance on business practices.
• Drive financial performance and sales for the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Model Walmart’s values, hold oneself and others accountable, make informed decisions, put customers first, and support continuous improvement and change.

Benefits

• Competitive pay and annual or quarterly performance bonuses.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit program covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree