Farmer Services Coordinator

Rural Advancement Foundation International-USA•Pittsboro, NC

4d•Remote

About The Position

The Farmer Services Coordinator supports RAFI’s Farm Services team and helps ensure that program activities—including data collection, farmer outreach and training events, and one-on-one technical assistance—align efficiently with farmers’ needs and RAFI’s goals and mission. The coordinator helps develop streamlined processes that enable team collaboration and efficient service to farmers. The role also provides administrative and project-management support for the Southeast Conservation Network. The coordinator serves as the main contact for network members and helps coordinate network gatherings, trainings, workshops, reporting, and partner payment requests. This is a part-time, non-exempt remote position, scheduled for 20 hours per week. The ideal candidate will work during RAFI’s business hours of 9 a.m.–5 p.m. Eastern. Applicants based in the southeastern United States or Puerto Rico are prioritized. Employees in North Carolina’s Triangle area are encouraged to work from the Pittsboro office two days per month.

Requirements

Experience with data entry, data reporting, and working with a CRM.
Excellent written and verbal communication skills.
Willingness to learn and work with remote staff.
Attention to detail and strong follow-through.
Exceptional organizational and prioritization skills.
Dedication to RAFI’s values.
Active listening and a willingness to learn.
Ability to take initiative on projects and work plans and seek information independently.

Nice To Haves

Proficiency in Salesforce.
Fluency in Spanish.
Experience working with nonprofit organizations.
Comfort with ambiguity and flexibility.
Experience in agriculture and working with farmers.

Responsibilities

Work with the Farmer Services team to streamline intake and case-management processes.
Identify and develop outreach materials addressing farmers’ conservation needs and help ensure assistance is tailored to farmers’ needs.
Manage team administrative activities, including scheduling meetings, preparing agendas, completing program reports, submitting content for RAFI’s monthly e-newsletter, organizing program Google Drive files, and supporting consistent use of team metrics and evaluation processes.
Plan, promote, and support events, gatherings, webinars, and trainings with the Farmers of Color Network and Farmer Services teams.
Send invitations, reminders, and follow-up communications; coordinate outreach and cross-team coordination for multi-program events; and assist with logistics for webinars and virtual or in-person gatherings.
Provide administrative support to develop and maintain efficient project-management processes for the Southeast Conservation Network.
Serve as the main point of contact for network members and lead coordination of network gatherings, trainings, and workshops.
Collect, review, and manage reporting and payment-request processes for Southeast Conservation Network partners.