Account Executive I (Farmer)

Flexport • Bellevue, WA

3d • $55,680 - $69,600

About The Position

The Account Executive I (Farmer) manages a portfolio of existing Flexport clients, building trusted relationships and supporting client success, satisfaction, and retention. The role focuses on developing foundational account-management skills, platform knowledge, and an understanding of global trade. The Account Executive serves as the day-to-day client contact, conducts business reviews with structured templates and senior-team support, and identifies early opportunities for account growth. The position works closely with internal teams and senior colleagues to resolve issues, deliver consistent service, and support long-term client success.

Flexport provides structured onboarding and mentorship, a collaborative learning environment, and a career path offering increasing scope, complexity, and earning potential. The U.S. base salary range is $55,680–$69,600, excluding bonus, equity, and benefits. The total rewards package also includes comprehensive benefits such as medical, dental, and flexible time off.

Requirements

• At least 1 year of experience in account management, direct sales, client success, operations, or a similar client-facing role.
• Demonstrated ability to build rapport and trust with clients, with a record of strong satisfaction or relationship outcomes.
• Strong communication and listening skills, including asking good questions and following through on commitments.
• Curiosity about account growth and the drivers of client value, with developing commercial instincts.
• Comfort working within defined processes and seeking guidance when situations are new or ambiguous.
• A compliance-first attitude in a heavily regulated industry.

Nice To Haves

• Background in logistics, supply chain, or SaaS.

Responsibilities

• Manage a portfolio of Flexport clients, developing trusted relationships and driving satisfaction and retention through proactive engagement.
• Serve as the primary day-to-day contact for clients and run regular quarterly and monthly business reviews with structured templates and support from senior teammates.
• Identify and surface early cross-sell and upsell opportunities, partnering with senior Account Executives and Sales to pursue them.
• Collaborate with Operations, Product, and Implementation teams to resolve client issues and deliver consistent service quality.
• Review client performance data to identify trends and potential risks and bring data-informed insights to client conversations.
• Build knowledge of Flexport’s product suite and global trade operations to advise clients on core logistics challenges.
• Work with Hunters from the beginning of the customer journey to support a seamless transition and long-term client success.

Benefits

• Structured onboarding and mentorship from experienced Account Executives.
• Clear career growth path with increasing scope, complexity, and earning potential.
• Collaborative team environment that encourages questions and learning from mistakes.
• Bonus and equity.
• Medical benefits.
• Dental benefits.
• Flexible time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed