Account Executive I (Farmer)

Flexport•Bellevue, WA

About The Position

Flexport’s Sales team builds strong, lasting relationships with existing clients, supporting their success and maximizing the value they receive from the platform. The Account Executive I (Farmer) manages a portfolio of accounts and develops foundational skills in relationship-building, business reviews, and identifying early growth opportunities. The role includes structured playbooks and close support from senior teammates while building product knowledge and understanding of global trade. The position offers structured onboarding and mentorship, a collaborative learning environment, and a growth path toward increasingly complex client work. Flexport provides hands-on experience with a global platform that moves more than $19 billion in merchandise across 112 countries. The US base salary range is $55,680–$69,600, excluding bonus, equity, and benefits. Total rewards also include bonus, equity, and comprehensive benefits such as medical, dental, and flexible time off.

Requirements

At least 1 year of experience in account management, direct sales, client success, operations, or a similar client-facing role.
Ability to build rapport and trust with clients, with a track record of strong satisfaction or relationship outcomes.
Strong communication and listening skills, including asking good questions and following through on commitments.
Curiosity about account growth and the drivers of client value, with developing commercial instincts.
Comfort working within defined processes and seeking guidance in new or ambiguous situations.
A compliance-first attitude in a heavily regulated industry.

Nice To Haves

Background in logistics, supply chain, or SaaS.

Responsibilities

Manage a portfolio of Flexport clients, building trusted relationships and supporting satisfaction and retention through proactive engagement.
Act as the primary contact for day-to-day client communications and conduct regular quarterly and monthly business reviews with structured templates and support from senior teammates.
Identify and raise early cross-sell and upsell opportunities, partnering with senior Account Executives and Sales to pursue them.
Collaborate with Operations, Product, and Implementation teams to resolve client issues and deliver consistent service quality.
Review client performance data to identify trends and potential risks and bring data-informed insights to client conversations.
Build foundational knowledge of Flexport’s product suite and global trade operations to advise clients on core logistics challenges.
Work with Hunters from the beginning of the customer journey to support a smooth transition and long-term client success.