Account Executive II (Farmer)

Flexport•Bellevue, WA

3d•$67,000 - $84,000•Hybrid

About The Position

The Account Executive II (Farmer) owns and grows a portfolio of Flexport client accounts, working independently to ensure client success and retention. The role involves managing increasingly complex client relationships, understanding clients’ supply chain strategies, and connecting their needs to Flexport’s product suite. The Account Executive leads strategic client communications, identifies and closes expansion opportunities, and works cross-functionally to resolve client challenges. This position is part of Flexport’s Sales team and operates in a hybrid work environment.

Requirements

At least 3 years of experience in account management, direct sales, client success, or a similar client-facing role.
Ability to independently manage a portfolio of accounts and demonstrate measurable retention and expansion results.
Track record of identifying and closing cross-sell or upsell opportunities.
Strong communication and presentation skills, including the ability to lead conversations with senior stakeholders independently.
Data literacy, including the ability to draw insights from client metrics and use them to guide conversations and decisions.
A compliance-first attitude in a heavily regulated industry.

Nice To Haves

Experience in logistics, supply chain, or SaaS.

Responsibilities

Own the success and retention of a portfolio of Flexport clients, proactively managing relationships and identifying problems before clients raise them.
Lead client communications and strategic engagements, including QBRs and MBRs, independently in routine situations.
Identify and execute cross-sell and upsell opportunities, owning the commercial outcome end-to-end.
Collaborate with Operations, Product, Sales, and Implementation to solve client problems with urgency and creativity.
Analyze client performance data to identify trends, anticipate risks, and provide data-backed recommendations.
Develop an understanding of each client’s business and supply chain strategy, including where Flexport fits.
Work with Hunters from the beginning of the customer journey to support a seamless transition and long-term client success.