Account Executive II (Farmer)

Flexport•Bellevue, WA

2d•Hybrid

About The Position

The Account Executive II (Farmer) independently owns a portfolio of Flexport clients, taking responsibility for their success, retention, and growth. The role manages client relationships proactively, leads strategic communications and business reviews, and identifies and executes cross-sell and upsell opportunities. It requires a strong understanding of Flexport’s product suite and the ability to connect client needs with solutions. The Account Executive analyzes client data, develops an informed perspective on each client’s business and supply chain strategy, and collaborates with Operations, Product, Sales, and Implementation to resolve issues and support long-term success. The role also works with Hunters to provide a seamless transition from the start of the customer journey. Flexport offers real ownership of a book of business, participation in cross-functional client strategy, access to a growing product suite and training, competitive compensation, comprehensive benefits, and a hybrid work environment. The US base salary range is $67,000–$84,000, excluding bonus, equity, and benefits.

Requirements

At least 3 years of experience in account management, direct sales, client success, or a similar client-facing role.
Proven ability to independently manage a portfolio of accounts with measurable retention and expansion results.
Track record of identifying and closing cross-sell and upsell opportunities.
Strong communication and presentation skills, including comfort leading conversations with senior stakeholders.
Data literacy and ability to use client metrics to inform conversations and decisions.
A compliance-first attitude in a heavily regulated industry.

Nice To Haves

Background in logistics, supply chain, or SaaS.

Responsibilities

Own the success and retention of a portfolio of Flexport clients, managing relationships independently and proactively and identifying problems before clients raise them.
Lead client communications and strategic engagements, including QBRs and MBRs, without requiring senior-team support for routine situations.
Identify and execute cross-sell and upsell opportunities, owning commercial outcomes end to end.
Collaborate with Operations, Product, Sales, and Implementation to resolve client problems with urgency and creativity.
Analyze client performance data to identify trends, anticipate risks, and provide data-backed recommendations.
Develop a clear perspective on each client's business, supply chain strategy, and how Flexport can support it.
Work with Hunters from the beginning of the customer journey to ensure a seamless transition and long-term client success.