On-site FAP Support Service Assistant, Redstone Arsenal, Alabama

Magellan Health • Huntsville, AL

5d • $50,225 - $75,335 • Onsite

About The Position

The FAP Support Service Assistant provides administrative and analytical support to the installation Army Community Services Family Advocacy Program (FAP) and assists the Family Advocacy Program Manager (FAPM) with coordinating and implementing FAP efforts. The position supports prevention, education, training, and direct services, and requires on-site work at Redstone Arsenal, Alabama.

The assistant supports development of FAP-related trainings, coordinates with multidisciplinary staff and installation agencies, drafts program documents using Department of Army regulations, and helps coordinate with county and state agencies. The role analyzes family violence statistics for installation reporting and senior leadership, maintains reporting quality and accuracy, supports meetings and training rosters, helps prepare for certification reviews, provides initial customer-facing triage for referrals, and facilitates the installation certification process.

The listed duties are representative and not all-inclusive; additional duties aligned with the position may be assigned. Employees must comply with security responsibilities, applicable requirements, and internal policies and procedures.

Requirements

• Bachelor’s degree in a social science or related field.
• Three years of family violence experience.
• Three years of administrative experience.
• Ability to work independently.
• Highly skilled in all components of Microsoft Office Suite.
• Obtain and maintain required contract security and installation security clearances and background check requirements.
• Position requires on-site work.

Responsibilities

• Assist the installation FAPM with coordination and implementation of FAP efforts, providing administrative and analytical support to the installation ACS FAP.
• Support development of FAP-related trainings, including Problematic Sexual Behavior-Child and Youth (PSBCY), Incident Determination Committee-Clinical Case Staff Meeting (IDC CCSM), Victim Advocacy, New Parent Support, and Taskers.
• Collaborate and coordinate with multidisciplinary staff and installation agencies as required.
• Draft and implement Standard Operating Procedures, Memoranda of Understanding, and Memoranda of Agreement using Department of Army regulations.
• Represent the FAPM in coordinating FAP-related activities and agreements with county and state agencies.
• Analyze family violence statistics for installation reporting and present findings to senior leadership.
• Manage quality control for FAP reporting structures and ensure reports are complete and accurate.
• Coordinate and schedule activities, provide logistical support, perform administrative functions, and maintain calendars.
• Support program-related meetings, including taking and completing meeting minutes.
• Maintain annual and monthly FAP training rosters.
• Assist with maintaining certification files and checklists and preparing for certification reviews.
• Provide initial client/customer-facing triage to determine appropriate FAP referrals.
• Coordinate and facilitate the periodic Department of Army installation certification process.
• Perform other duties as assigned.
• Understand, comply with, and attest to position-specific security responsibilities and controls, and comply with applicable legal, regulatory, contractual, and internal requirements.

Benefits

• The position may be eligible for short-term incentives.
• Comprehensive benefits package, including health, life, voluntary, and other benefits and perks supporting physical, mental, emotional, and financial wellbeing.

What This Job Offers

• Job Type: Full-time