SEASONAL - Fan Experience Team Member
About The Position
Unrivaled is seeking Seasonal Fan Experience Team Members to serve as frontline ambassadors of the league during the 2026–2027 season. The role focuses on welcoming guests, providing guidance, assisting with ticketing and entry, supporting VIP and premium activations, and improving the in-venue fan experience. The posting’s listed responsibilities primarily describe retail and merchandise duties, including assisting shoppers, processing transactions, maintaining displays and inventory, and supporting merchandise setup and breakdown. The schedule is part-time, approximately 15–25 hours per week, with nights, weekends, and event days required. The season is January through March. The hourly rate is $20.
Requirements
- Be at least 18 years of age.
- High school diploma or equivalent required.
- Be located in Miami, Florida, or be able to relocate for the duration of the season; the company will not cover relocation expenses.
- Ability to work independently and responsibly in a fast-paced, team-oriented environment.
- Availability to work all Unrivaled home games and assigned events, including nights and weekends.
- Reliability, punctuality, professionalism, and a strong work ethic.
- Ability to maintain organization and attention to detail.
- Regularly stand, walk, bend, reach, and move throughout the facility.
- Ability to lift and carry up to 30 pounds.
- Ability to work long shifts, including evenings and weekends.
Nice To Haves
- Prior retail, customer service, or event experience.
- Foreign language skills.
Responsibilities
- Greet shoppers and create a welcoming, energetic, and professional atmosphere in the retail space.
- Engage with shoppers to understand their needs and make product recommendations.
- Process sales transactions accurately using the Unrivaled Point of Sale (POS) system.
- Maintain the sales floor and stockroom to brand and visual standards.
- Restock and organize inventory throughout the day to ensure product availability.
- Ensure merchandise displays are visually appealing and aligned with Unrivaled brand guidelines.
- Support merchandise setup and breakdown for games, pop-ups, and special events.
- Maintain professionalism and customer service standards to represent the Unrivaled brand and league positively.
- Understand and embody Unrivaled’s values and fan-first approach.
- Perform additional responsibilities as assigned by the Director of Retail Operations.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
