Seasonal Team Member

Michaels•San Diego, CA

10d•Onsite

About The Position

Seasonal Team Members provide friendly customer service, help customers shop and locate products, and deliver a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram execution, merchandise recovery, store maintenance, and in-stock optimization. Team Members also support omnichannel orders, customer programs, shrink and safety initiatives, and company policies and procedures. The position includes cross-training in Custom Framing sales and production and other duties as assigned. This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position may be eligible for overtime compensation in accordance with state and local laws.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide fast and friendly checkout service and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a role model for other Team Members.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.