Seasonal Team Member

Michaels • Plattsburgh, NY

8d • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role supports store operations by unloading trucks, stocking merchandise, maintaining store recovery and in-stock standards, and assisting with online order fulfillment. Team Members follow company policies and procedures, support safety and shrink-prevention programs, and interact respectfully with customers and colleagues. The role is seasonal and includes cross-training in Custom Framing sales and production.

Requirements

• Must be at least 16 years old.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide fast, friendly checkout service and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink-prevention and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and serve as a positive role model for other Team Members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility
• Employee Assistance Program
• Medical coverage, depending on position and eligibility
• Dental coverage, depending on position and eligibility
• Vision coverage, depending on position and eligibility
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Voluntary insurance options
• Employee discounts
• Partner discount programs

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed