Family Support Specialist

Health Connect America • Columbia, TN

2d

About The Position

The Family Support Specialist provides quality clinical services to clients and families, following best practices and approved therapeutic interventions. The role includes developing treatment plans with the treatment team and Clinical Supervisor, delivering individual, group, and family interventions and skill building, connecting clients and families with services and resources, and serving as a liaison with other professionals and agencies. The specialist completes documentation within required time frames and in accordance with payer, state licensing, COA, and Health Connect America standards; participates in weekly treatment team meetings and assigned training; helps recruit new referrals; and provides 24/7 on-call support as required by the program.

Requirements

• A bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, plus one year of experience working with children; internships and volunteer experience may count toward this experience; OR a BA/BS degree with three years of relevant experience. The posting describes these qualifications as preferred.

Nice To Haves

• A bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, plus one year of experience working with children, including internships or volunteer experiences.
• A BA/BS degree with three years of relevant experience.

Responsibilities

• Provide best-practice, quality clinical services.
• Complete documentation according to payer, state licensing, COA, and Health Connect America standards and established guidelines.
• Assist with marketing for new referrals and actively recruit referrals to maintain a full caseload.
• Communicate with customers, colleagues, and others to answer questions, explain information, and address complaints or concerns.
• Develop treatment plans with input from the treatment team and Clinical Supervisor.
• Provide individual, group, and family therapeutic interventions and skill building as outlined in treatment plans.
• Implement Health Connect America-approved therapeutic interventions with clients and their families.
• Complete all client documentation within established time frames.
• Attend and actively participate in weekly treatment team meetings.
• Link clients and families with services and resources identified in treatment plans.
• Serve as a liaison with other professionals and agencies related to clients.
• Provide 24/7 on-call support for clients as required by program requirements.
• Ensure compliance with state regulatory bodies and COA standards.
• Participate in and complete assigned training and professional development activities, including E Learning courses.

Benefits

• Flexible scheduling.
• Employee Assistance Program, including eight mental health counseling sessions annually.
• Paid time off for full-time employees.
• Paid holidays for full-time employees.
• Comprehensive benefits package for full-time employees, including medical, dental, vision, and other voluntary insurance products.
• Health Navigator access.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) retirement plan.
• Benefits Hub.
• Tickets at Work.

What This Job Offers

• Job Type: Full-time