Family Support Specialist

Youth Advocate Programs•Bethlehem, PA

2d•Hybrid

About The Position

Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15–20-hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly. Develop individualized service plans incorporating the identified goals provided in the initial referral. Assist with the innovative coordination and implementation of community-based services while working closely with social agencies, hospitals, clinics, schools, and community resources. Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team. Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations. Provide consultation to families and involved professionals. Assist with monthly meetings for all participants and teams. Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents.

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, or related field (or equivalent experience).
1 to 2 years of experience in family support and case management.
Strong knowledge of local community resources and support systems.
Strong communication and organizational skills with attention to detail in case documentation.
Proficient in Microsoft Office.
Reliable transportation, valid driver's license, and current auto insurance coverage.

Nice To Haves

Experience using an electronic health record system.
Bilingual (Spanish/English) skills.

Responsibilities

Deliver quality community-based services utilizing Youth Advocate Programs mission and core principals.
Provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule.
Work a minimum 15–20-hour work week with most of these hours being billable or face-to-face intervention.
Develop individualized service plans incorporating identified goals from initial referrals.
Coordinate and implement community-based services, working with social agencies, hospitals, clinics, schools, and community resources.
Provide counseling, support, advocacy, and service coordination with families.
Report special, unusual, or critical incident reports.
Update Director and CYF caseworker on all participant activities and situations.
Provide consultation to families and involved professionals.
Assist with monthly meetings for all participants and teams.
Complete typed and written assessments, closings/aftercare plans, daily progress notes, and weekly billing documents.