Family Support Provider

Compass Health Network•Clinton, MO

About The Position

The Family Support Provider uses lived experience to support parents and caregivers of children with serious emotional or behavioral disorders. The role offers understanding, advocacy, practical guidance, and peer support to help families navigate behavioral health systems and meet their children’s needs. The provider connects families with community resources, supports their relationships with service providers, and offers encouragement during challenging times. The position involves collaborating with treatment teams on individualized, family-centered service plans; assisting with meetings as requested by families; and completing timely documentation, including progress notes developed collaboratively within 24 hours. Travel to meet families and attend team meetings may be required, and driving is an essential function.

Requirements

  • High school diploma or GED required.
  • Must be a family member with a child who has been or currently has a behavioral or emotional disorder.
  • Must complete and pass FSP Relias training and DBH FSP training, and obtain Family Support Provider certification within 6 months of hire date.
  • Valid driver’s license required.
  • Agency-established minimum automobile coverage required.

Nice To Haves

  • Personal understanding of the challenges families face when navigating behavioral health systems.
  • Empathetic communication and encouragement skills.
  • Interest in supporting parents who feel overwhelmed or alone.
  • Detail-oriented and dependable approach to documentation and follow-through.

Responsibilities

  • Coach and support families in understanding and meeting their child’s needs.
  • Help parents build strong, collaborative relationships with service providers and care teams.
  • Connect families with community resources, support groups, and educational materials.
  • Provide encouragement and emotional support during crises and challenging times.
  • Assist with meeting preparation and participation as requested by the family.
  • Collaborate with the treatment team to create individualized, family-centered service plans.
  • Submit timely documentation, including progress notes completed collaboratively within 24 hours.
  • Travel to meet families and attend team meetings as needed.
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