Certified Family Support Provider

REDISCOVER • Lee's Summit, MO

8d • Onsite

About The Position

ReDiscover is hiring a Certified Family Support Provider for its Children's Community Service Program, which provides mental health services to school-aged youth at home, school, or in the community. The program offers smaller caseloads, frequent client visits, and flexible schedules to help prevent transportation or family scheduling issues from disrupting services.

The provider assists parents and families of children with serious mental illness, works collaboratively with an internal multidisciplinary team to support client wellness and coordinate care, and demonstrates culturally competent respect for clients, guests, and staff. The role also involves protecting confidential health information and completing related documentation in the Electronic Medical Record system. Some evening work is required to ensure clients have the support they need. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening work. The role is based in Lee's Summit, Missouri, and requires work-related travel, including transporting clients in a personal vehicle.

Requirements

• High school diploma or GED.
• Availability to work full time, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Certified Family Support Provider credentialing through the Missouri Credentialing Board.
• Valid automobile driver's license, appropriate automobile insurance, and a safe, reliable, registered automobile available for work use, including transporting clients.
• Missouri residency for at least two years.
• Be a parent or family member of a child who has or has had a behavioral or emotional disorder and received mental health services.
• Ability to work with people facing multiple challenges, including mental illness, substance abuse, physical challenges, and developmental disabilities.
• Excellent customer service skills with a recovery focus.
• Strong written, oral, and interpersonal communication skills.
• Intermediate computer skills, including typing/keyboarding, Microsoft Word, Microsoft Excel, and email.

Responsibilities

• Assist parents and families of children with serious mental illness.
• Demonstrate culturally competent respect for clients, guests, and staff through verbal and non-verbal behaviors, and assist them as needed.
• Communicate and collaborate with an internal multidisciplinary team, including case managers and mental health clinicians, to address client wellness and coordinate care.
• Work some evenings to ensure necessary supports are in place for clients’ success.
• Safeguard written and electronic Protected Health Information and maintain confidentiality.
• Complete written documentation and scan or upload records into the Electronic Medical Record system as needed.
• Request and/or release client information or medical records as needed.
• Transport clients in a personal vehicle during work hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED