Family Support Coordinator

Battelle • HOMESTEAD ARB, FL

12d • Hybrid

About The Position

Battelle’s Health Research and Analytics business line is seeking a full-time Family Support Coordinator to support the U.S. Special Operations Command’s Preservation of the Forces and Family program. The program aims to optimize and sustain the mission readiness, longevity, and performance of Special Operations Forces while supporting their families through integrated human performance initiatives. The coordinator contributes to research and analytics that inform evidence-based decisions and improve program effectiveness.

The position develops, coordinates, and evaluates programs and services that support the preservation and resilience of assigned unit forces and their families. Serving USSOCOM component commands across multiple locations, the coordinator identifies program needs, collects and evaluates input from varied sources, and develops programming for specific demographic groups and geographic areas. The role also supports official processes, networking opportunities, training, mentorship, resource fairs, and other initiatives; represents the commander on family support matters; communicates through various media; and collaborates with military, DoD, and civilian resources to provide services and conduct community outreach.

Requirements

• Bachelor’s degree in education, human/social services, or a related field, or four years of experience providing social service education, work/family life consultation, or coordination services.
• At least two years of experience coordinating social service education programs.
• Ability to communicate effectively orally and in writing.
• Ability to obtain and maintain a U.S. government security clearance.

Responsibilities

• Coordinate, develop, and evaluate programs and services that contribute to the preservation of assigned unit forces and families.
• Serve as the Family Support Coordinator for USSOCOM component commands at multiple levels or locations.
• Identify and document program and service needs and evaluation data.
• Gather and compile needs and evaluation input from customer populations using existing resources, including focus groups, unit meetings, program evaluation results, trend information, and website utilization patterns.
• Develop needs-based programming for specific demographic groups and geographic locations.
• Lead or assist with developing and coordinating official processes, functions, and networking opportunities for served subpopulations.
• Support welcome, indoctrination, and mentorship programs for new spouses; resource fairs; deployment support briefs; spouse appreciation events; educational training; family support communication protocols; FRG training and consultation; and emergency response protocols.
• Coordinate programs and services using resources from assigned commands, the Department of Defense, and the civilian sector.
• Assist with developing standard operating procedures and service provision protocols.
• Assist with program development, community organizing, community outreach, and liaison.
• Serve as the commander’s representative for family support matters.
• Communicate on behalf of the command using a variety of media and social media.

Benefits

• Flexible compressed work schedule with every other Friday off for most employees.
• Hybrid work flexibility, generally 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, depending on team and position needs.
• Paid time off.
• Medical, dental, and vision coverage with wellness incentives and benefits, plus optional supplemental benefits.
• Coverage for partners, gender-affirming care and health support, and family formation support.
• 401(k) retirement savings plan, with a 5% employer contribution for most employees and matching contributions.
• Tuition assistance for higher education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level