Family Support Coordinator

Devereux•Phoenix, AZ
•Onsite

About The Position

Devereux Arizona is hiring a compassionate, dependable Family Support Coordinator to provide intensive, one-on-one community-based support to children ages 2–17 and their families throughout Maricopa County. The role provides rapid, intensive support during the critical days and weeks after a crisis. Coordinators work with youth and families in their everyday environments, helping them build coping skills, strengthen relationships, manage challenging behaviors, and move toward greater stability. The position maintains a small caseload of approximately 3–5 individuals. Schedules may be full-time or part-time, with work Tuesday–Saturday or Sunday–Thursday. Afternoon or night availability is needed, and schedules may vary based on family needs. The role requires commuting throughout Maricopa County in the employee’s own vehicle; mileage is reimbursed. A company phone and laptop are provided. New hires must attend full-time paid orientation.

Requirements

  • Must be at least 21 years of age, in accordance with licensing standards.
  • Minimum of a high school diploma or equivalency.
  • Meet one of the following experience and education pathways: high school diploma or equivalency plus at least four years of full-time behavioral health work experience; high school diploma or equivalency plus a combination of related education and full-time behavioral health work experience totaling at least two years; an associate degree plus at least two years of full-time behavioral health work experience; or a bachelor’s degree plus at least one year of full-time behavioral health work experience.
  • Ability to commute throughout Maricopa County using a personal vehicle.
  • Ability to attend full-time new-hire orientation.
  • Complete a drug test within 24 hours of the offer with negative results.
  • Complete a pre-employment physical and Job Demand Assessment.
  • Hold a valid Arizona Driver’s License and pass a 36-month DMV history check.
  • Hold a current Arizona Fingerprint Clearance Card with no restrictions, or be eligible to obtain one with no restrictions.

Nice To Haves

  • Bachelor’s degree.
  • Experience in behavioral health, mental health, social services, child welfare, case management, or working with at-risk youth and families.

Responsibilities

  • Provide one-on-one support to youth in natural settings, including homes, schools, group homes, foster care, and kinship placements.
  • Teach essential life skills and emotional regulation techniques.
  • Help youth develop healthy coping, communication, and anger-management skills.
  • Support youth experiencing challenging or trauma-related behaviors.
  • Provide family support and coaching.
  • Assist with behavior management, crisis support, and safety planning.
  • Work collaboratively with the Child and Family Team.
  • Complete intakes, case management, documentation, and chart maintenance.
  • Coordinate with community resources and other supports involved with the child and family.

Benefits

  • Mileage reimbursement.
  • Company phone and laptop.
  • Paid time off: 24 days per year, increasing with years of service.
  • Sick time: 64 hours per year.
  • ASCEND career accelerator program.
  • Tuition assistance and reimbursement.
  • Continuing education assistance.
  • Medical, dental, vision, prescription drug, preventive care, and mental health benefits, with eligibility after 30 days.
  • Pet insurance.
  • 403(b) retirement plan with matching benefit.
  • Voluntary or employee-paid supplemental life and accident coverage.
  • Employee assistance and work-life balance programs.
  • eM Life mental health and work-life programs.
  • Service Anniversary Awards.
  • Payactiv access to a portion of earned wages between pay periods.
  • Student loan debt assistance.
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