Family Service Counselor

Troost Cemeteries, Inc.•Elmhurst, IL

12d•$20 - $20•Onsite

About The Position

We are seeking a full-time Family Service Counselor in Elmhurst, Illinois, to provide caring assistance to families in need and thoughtful guidance to those planning in advance. The position sells funeral services and products and assists families with cemetery arrangements. Once the training period is complete, compensation is commission-based. During training, compensation is $20.00 per hour. The role requires working Saturdays in exchange for a day off during the week. The listed pay range is $65,000–$95,000 per year.

Requirements

Sales experience is helpful but not mandatory.
Must be comfortable walking the grounds with families.
Desire to help others and earn a competitive income.
Ability to work well independently and as part of a team.
Creative, outgoing, and energetic.
Excellent organizational skills.
Good interpersonal and communication skills.
Passionate approach to customer service.
Strong attention to detail.
Must be willing to work on Saturday in exchange for a day off during the week.
Must be able to commute to Elmhurst, IL.

Nice To Haves

Bilingual ability is helpful but not mandatory.

Responsibilities

Make sales presentations and sell funeral services and products.
Prospect for customers and obtain referrals.
Answer customer questions about products, prices, and availability.
Contact new or existing customers to discuss how specific products or services can meet their needs.
Complete paperwork neatly and accurately, including all interment verification procedures.
Answer telephone inquiries about cemetery products and services for both pre-need planning and at-need preparations.
Make appointments for families to come to the cemetery for arrangements.