Hiring for Remote "Family Nurse Practitioner Virtual Care " position.

LanceSoft•Please note: Actual location may vary., RI
•Remote

About The Position

The Telehealth Nurse Practitioner delivers patient care services through a remote technology platform, working with a dedicated team while independently providing holistic, evidence-based care. Care includes assessment, diagnosis, treatment and management of health problems, health counseling, and disposition planning for patients aged 18 months and above. Patient encounters are documented in an electronic health record (EHR). The role reports directly to the Enterprise Initiative Lead. The position is remote and may be full-time or part-time, with evening hours. Shifts are eight hours (1:00 p.m.–9:30 p.m. or 2:30 p.m.–11:00 p.m.), with possible flexibility to work four-hour shifts. Every other weekend and some holiday hours are required. A Massachusetts license is required; additional licensure in specified states is desired. Compensation is listed as $72.00–$74.87 per hour on W-2. The provider evaluates primary-care, acute, chronically ill, and transitional-care patients; provides education and counseling; coordinates care; maintains patient confidentiality; and supports both patient experience and practice operations. The role also includes business and revenue-cycle responsibilities, such as documentation, payment collection, billing-related tasks, and nightly deposits. Continuing education required to maintain employment is the provider’s responsibility.

Requirements

  • Completion of a master’s degree-level Family Nurse Practitioner program.
  • Current national board certification.
  • Current state license to practice in the Advanced Practice Nurse role in the state of employment; Massachusetts licensure is required.
  • Unrestricted license and ability to obtain multistate/compact privileges and licensure in noncompact states as required by the business.
  • At least two years of medically relevant experience.
  • Basic Life Support (BLS) certification from ARC or AHA.
  • High-speed/broadband internet with at least 25 Mbps download and 3 Mbps upload.
  • Effective verbal, written, and electronic communication skills.
  • Strong organizational skills and ability to multitask.
  • Initiative, problem-solving ability, adaptability, and flexibility.
  • Ability to work without direct supervision and practice autonomously.
  • Proficiency with information management and technology.
  • Ability to collaborate with professional colleagues to provide quality care.

Nice To Haves

  • Additional licensure in Florida, Ohio, Delaware, the District of Columbia, Kansas, Kentucky, Maryland, Maine, New Hampshire, Rhode Island, or Vermont.

Responsibilities

  • Evaluate primary-care, acute, chronically ill, and transitional-care patients, including patients aged 18 months and above.
  • Provide healthcare education, counseling, and disposition planning.
  • Provide counseling related to pregnancy prevention, STI prevention and safer sex practices, contraceptive care, and medication management.
  • Educate patients on health maintenance and respond to patient-care inquiries.
  • Document patient care in the EHR in accordance with MinuteClinic policies and procedures.
  • Coordinate care with internal and external colleagues, including the patient-centered medical home and other healthcare team members.
  • Work collaboratively with providers, Collaborative Physicians, para-professionals, pharmacists, and other members of the healthcare team.
  • Deliver excellent customer service and support patient engagement and satisfaction.
  • Communicate in a way that addresses patient needs and supports quality outcomes; maintain patient confidentiality in accordance with PHI and HIPAA standards.
  • Manage patient expectations and clinical and non-clinical duties to support the overall patient experience.
  • Resolve conflicts, maintain positive relationships, reprioritize throughout the day, and adopt new service offerings and care models.
  • Assist with hiring, development, and evaluation of practice employees.
  • Complete clinic-operation tasks, including taking inventory, following up on lab results, answering incoming calls, ordering supplies, and maintaining clinic cleanliness.
  • Manage practice business needs, including budget, payroll, inventory, insurance billing, and payment collection.
  • Implement the clinic-level business plan and support identified business goals.
  • Document services, verify payment methods, collect payment as directed by the EMR, complete revenue-cycle tasks, and prepare nightly deposits.
  • Work independently, prioritize and solve problems, take initiative, and advocate for patients and the practice.
  • Participate in professional development through organizational or external professional groups, committees, or experiences.
  • Maintain professionalism and awareness of how individual actions affect the clinic, practice, and healthcare industry.
  • Complete continuing education required to maintain employment at MinuteClinic.
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